Summary

Overview

Work History

Education

Skills

Timeline

Kamanie Dat

Brooklyn,NY

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

years of professional experience

Work History

Medical Receptionist

New York Cosmetic, Skin And Laser Surgery

New York, NY

06.2022 - 06.2023

Worked cross functionally with New York locations
Skilled at working independently and collaboratively in a team environment.
Obtained payments from patients and scanned identification and insurance cards.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls and emails.
Performed various administrative tasks by filing, copying and faxing documents.
Adhered to strict HIPAA guidelines to protect patient privacy.

Team Lead

Daniel Wellington

New York, NY

02.2020 - 09.2021

Provided excellent customer service to new and existing clients to build client relationships
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Managed schedules, accepted time off requests and found coverage for short shifts.
Completed routine store inventories.

Client Service Assistant Manager

Acupath Laboratories

Plainview, NY

08.2016 - 02.2020

Offered troubleshooting advice to assist customers with technical issues and navigate smooth process.
Utilized active listening skills to identify customer needs and provide appropriate solutions.
Maintained and managed customer files and databases.
Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
Managed customer accounts to secure customer satisfaction and repeat business.

Stylist

All Saints

Orlando, FL

06.2013 - 12.2015

Engaged with store personnel, and educated team on features and benefits of products to build brand awareness
Provided positive first impressions to welcome existing, new, and potential clients.
Monitored current trends to understand fashions and better serve customer needs.
Recommended complementary purchases to customers, increasing revenue.
Assessed client needs and utilized suggestive selling techniques to drive sales.