Summary
Overview
Work History
Education
Skills
References
Timeline
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Kamarae Morales

Wasilla,Alaska

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Business Owner/Operator

Clean Eatz By Kam Meal Prep Service
03.2018 - 05.2023
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Oversaw business budget planning and administration, accounting functions, and purchasing.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction
  • Handled business administration functions such as payroll, cash register counting, and supply ordering
  • Negotiated contracts with suppliers to secure competitive prices for products
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty
  • Purchased food and cultivated strong vendor relationships
  • Verified prepared food met standards for quality and quantity before serving to customers

Cafe Manager

Hearts And Hands Of Care
01.2016 - 06.2018
  • Handled business administration functions such as cash register counting, and supply ordering.
  • Grew cafe sales by 200% by effectively marketing business and improving customer relations strategies.
  • Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
  • Forecasted demand and scheduled employees effectively to handle coverage needs.
  • Trained 10+ cafe employees to consistently exceed customers' expectations and provide superior service.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Implemented effective inventory control systems to reduce food spoilage and waste.

Supported Employment Specialist

Mat-Su Services For Children And Adults
10.2013 - 06.2016
  • Collaborate with workforce team members to provide a level of case management services to individuals based on program requirements including but not limited to tracking participation and progress, support services delivery, maintaining participant records and reports, maintaining confidentiality, and ensuring that all relevant data is accurately entered into appropriate databases
  • Maintain documentation of program outcomes including intakes, participant training, job placement and employment status of program participants
  • Participate in required trainings in accordance with contract requirements
  • Collaborate with program lead staff and management to coordinate services and provide program specific training to staff
  • Provide supervision, problem solving, direct training, feedback and other services that will assist individuals to learn proper job skills
  • Provide on-the-job training to participants to assure job mastery
  • Actively work alongside individuals being trained to demonstrate tasks and model appropriate work performance
  • Ensure that participants and other employees are working in safe and clean work environment
  • Maintain positive business relationship with funding source representatives
  • Promote and uphold Goodwill Industries Mission, values, and philosophy
  • Ability to write reports, business correspondence, and maintain client case notes
  • Ability to effectively present information and respond to questions from groups of managers, clients, referring agency personnel, and general public

Education

High School -

Wasilla High School
Wasilla, AK
05.2011

Skills

  • Customer Needs Assessments
  • Reminder Calls
  • Word Processing
  • Manage Files
  • Documentation
  • Manage Programs
  • Mission and Vision
  • Management Team Leadership
  • Microsoft Office 365
  • Adaptable and Flexible

References

References Upon Request

Timeline

Business Owner/Operator

Clean Eatz By Kam Meal Prep Service
03.2018 - 05.2023

Cafe Manager

Hearts And Hands Of Care
01.2016 - 06.2018

Supported Employment Specialist

Mat-Su Services For Children And Adults
10.2013 - 06.2016

High School -

Wasilla High School

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Kamarae Morales