Summary
Overview
Work History
Education
Skills
Timeline
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Kamari Mayfield

Tyler,TX

Summary

Customer Service Representative seeking to utilize my skills in oral and written communication, active listening and analytical problem-solving skills to enhance customer experiences.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Home Health Care Worker

Homeaide Caregivers
02.2023 - Current
  • Helping clients with ambulations and mobility around the house or outside (Dr's appointments, fitness gyms, walks grocery shopping etc.)
  • Assisting clients with personal care and hygiene,
  • Helping clients with physical therapy exercises.
  • Planning and preparing meals for my clients.

Sales Associate

Pandora Jewlery
06.2022 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sales Associate

Ross Dress for Less
05.2021 - 10.2021
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Customer Service Representative

Atento
04.2020 - 03.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Crew Member

Culvers
04.2019 - 06.2019
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

Graphic Design -

UTA
Arlington, TX

Skills

  • Data Entry
  • 10 Key
  • Customer Service
  • Attention to Detail
  • Team Player
  • Proficient With Microsoft
  • Proficient With Excel
  • Professional telephone demeanor
  • Time Management Skills
  • Product Knowledge
  • Compassionate Caregiving
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Timeline

Home Health Care Worker

Homeaide Caregivers
02.2023 - Current

Sales Associate

Pandora Jewlery
06.2022 - 12.2022

Sales Associate

Ross Dress for Less
05.2021 - 10.2021

Customer Service Representative

Atento
04.2020 - 03.2021

Crew Member

Culvers
04.2019 - 06.2019

Graphic Design -

UTA

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Kamari Mayfield