Kamarie Robertson

Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.

• Assisted customers in placing special orders for large-scale events such as  birthday parties and sports event.
• Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions exceeding expectations by 50%.

Delivered high level of assistance by locating products and checking store system for merchandise at other sites.

• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue. 
• Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
• Managed excelling sales expectations 40% within first 3 months .