KAMARIONNA DILWORTH
Amazon Warehouse
Henderson,KY
1
Language
1
Certification
2
Years of experience
Dedicated customer service professional experienced in retail, healthcare, and warehouse environments. Excels in clear communication, adherence to procedures, and prioritizing accuracy and safety. Strong capabilities in addressing customer inquiries and collaborating effectively within teams. Seeking a fully remote Customer Service role.
Work History
Flex Warehouse Associate
1 Month- Load, unload, sort, scan, and label 600+ items per shift in a fast-paced fulfillment environment.
- Organized packages and materials to ensure accessible and orderly inventory for efficient order fulfillment.
- Collaborated with teammates to achieve daily productivity goals and consistently meet over 15 shipping deadlines per week.
- Maintained clean work area and adhered to safety procedures to ensure safe handling of packages and equipment.
Cashier / Customer Service
8 Months- Assisted customers with questions and product guidance, enhancing their shopping experience.
- Addressed customer concerns and communicated clearly to ensure a positive checkout experience.
- Assisted customers with questions and product guidance in a courteous, helpful manner.
- Balanced cash registers at end of shifts to ensure accurate financial reporting. and followed store procedures for payments and end-of-shift reconciliation.
- Stocked store shelves with merchandise to ensure availability for customers. and organized merchandise to keep products accessible to customers.
- Managed approximately 30 incoming calls, emails and per day from customers
Dietary Aide
6 Months- Prepared and served meals according to residents' dietary instructions and preferences.
- Addressed meal-related inquiries and relayed requests or concerns to appropriate staff for timely resolution.
- Documented patient intake, allergies, special requests, and weight changes to ensure accurate clinical assessments.
- Followed sanitation and infection-control procedures when handling food, utensils, and equipment.
- Trained new dietary aides on portion-control techniques and ensured daily kitchen readiness for smooth operations.
Education
High School Diploma
Skills
Customer service
Customer communication
Active listening
Answering questions
Customer concern resolution
Cash handling and transactions
Microsoft Word
Excel
and Outlook or Google Workspace
Clear written communication and professional phone etiquette
Warehouse Operations
Package scanning and labeling
Issue resolution
Cash handling
Meal preparation and tray assembly
Dietary compliance
Sanitation procedures
Meal preparation
Infection control
Quality assurance checks
Team Leadership
Staff training
Task prioritization
Staff scheduling
Logistics
Compliance and safety
Basic math
Basic mathematics
Microsoft Excel
Material safety
Additional strengths
Customer communication
Active listening
Answering questions
Customer concern resolution
Attention to detail
Time management
Following procedures
Problem-solving
Teamwork
Team collaboration
Additional Strengths
Basic mathematics
Multitasking and organization
Accomplishments
- Supervised team of 10 staff members.
Certification
Driver's License
Languages
Languages: English
ADDITIONAL INFORMATION
Work authorization: Authorized to work in the United States
Personal Information
Work Permit: Authorized to work in the United States
Timeline
Flex Warehouse Associate
Amazon Warehouse
09.2026 - CurrentRead More
Cashier / Customer Service
Roses Discount Stores
01.2026 - 09.2026Read More
Dietary Aide
Newburgh Healthcare
01.2025 - 07.2025Read More
Central Academy
High School Diploma
Read More