Dynamic professional with a proven track record at Harris Teeter Grocery Store, excelling in customer service and cash handling. Skilled in efficiently resolving customer inquiries and mentoring staff, enhancing team performance. Demonstrates exceptional multitasking abilities and a calm demeanor under pressure, ensuring high levels of customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Harris Teeter
Harris Teeter Grocery Store
Cornelius
08.2024 - Current
Answered customers' questions and provided information on store procedures or policies.
Accepted cash and credit card payments, issued receipts and provided change.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Maintained work area and kept cash drawer organized.
Processed sales transactions to prevent long customer wait times.
Stocked shelves with merchandise when needed.
Verified customer age requirement for alcohol or tobacco purchases.
Discounted purchases by scanning and redeeming coupons.
Answered phone calls to assist customers with questions and orders.
Cashier
Urban Air Trampoline and Adventure Park
Cornelius
03.2023 - 06.2025
Kept well-stocked cashier lanes and store shelves to promote strong sales
Help customers by guiding them and answering their questions
Am in charge of issuing receipts, refunds, change, and tickets
Am in charge of taking orders from customers
Counted the cash in the register drawer at the start and end of each shift
Helped customers find specific products, answered questions, and offered product advice.
Stocked shelves with merchandise when needed.
Collected payments and provided accurate change.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Put things on shelves and organize them
Was in charge of arranging and stocking drinks,chips, etc merchandise
Cleaned the work areas, glassware, and silverware on a regular basis throughout each shift
Trained and mentored 5 employees
Documented and resolved order ticket issue which led to sale being brought out correctly
Grecos Grill
Grecos grill
Cornelius
03.2023 - 06.2023
Completed day-to-day duties accurately and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Built and maintained productive relationships with employees.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Delivered food orders promptly and courteously.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Customer Service Cashier,P.S & Overnight Stock at Harris Teeter Grocery StoreCustomer Service Cashier,P.S & Overnight Stock at Harris Teeter Grocery Store