Kamauri Massenburg
Charlotte,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Cashier
Harris Teeter Grocery Store
Fuquay-Varina, NC
05.2021 - 04.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Discounted purchases by scanning and redeeming coupons.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Team Associate
Walmart
Fuquay-Varina, NC
02.2022 - 08.2024
- Provided customer service to clients, including resolving complaints and answering inquiries.
- Replenished and arranged items to maintain appearance.
- Assisted in selecting items according to customer preferences.
- Secured and stored items until customer pickup.
- Assisted teammates with daily tasks during peak periods.
- Identified customer needs by asking questions and advising on best solutions.
- Reset store displays for special events and seasonal merchandise changes.
Event Staff Member
Best Impressions Catering
Charlotte , NC
03.2024 - Current
- Greeted guests upon arrival and provided them with event information.
- Assisted in setting up and breaking down of the event space.
- Ensured that all necessary equipment was available for the duration of the event.
- Provided customer service support to attendees and answered any questions they had about the event.
- Monitored crowd control throughout the venue and enforced safety protocols when needed.
- Organized seating arrangements for guests prior to start of events.
- Collaborated with other staff members to coordinate activities throughout the day.
- Maintained a clean environment by removing trash and debris from around the event area.
- Worked closely with catering staff to make sure food was served promptly at appropriate times.
- Responded quickly and efficiently to any requests from guests or speakers.
- Managed inventory of event supplies, ensuring adequate stock for activities.
- Sold and served refreshments to customers.
Education
Bachelor of Arts - Communication Studies
University of North Carolina At Charlotte
Charlotte, NC05.2026
Skills
- Punctual and Dependable
- Store Organization
- Time Management
- Effective Multitasking
- Loading and Unloading
- Team Contribution
- Equipment Operation
- Customer Service
- Clear Communication
Affiliations
- Currently a contributor writing for the opinion section of the NinerTimes news publication
- Cum Laude
Timeline
Event Staff Member
Best Impressions Catering
03.2024 - Current
Team Associate
Walmart
02.2022 - 08.2024
Cashier
Harris Teeter Grocery Store
05.2021 - 04.2022
Bachelor of Arts - Communication Studies
University of North Carolina At Charlotte
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