Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kamauri Sanders

Summary

Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Consistently met deadlines and quality goals for accuracy and timeliness

Overview

1
1
year of professional experience
1
1
Certification

Work History

Digital Shopper

Walmart
07.2023 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Streamlined the online shopping process for better user experience by optimizing website navigation and search functionality.
  • Increased conversion rates with targeted marketing campaigns, utilizing data-driven insights to identify customer preferences.
  • Developed engaging content for product descriptions, contributing to improved SEO rankings and overall website visibility.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Fulfills customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with customer as needed to ensure satisfaction; and following up on out-of-stock merchandise.
  • Worked productively with customers to meet order requirements and service expectations.
  • Help generate new business and associated revenue by actively promoting department services and offerings to customers; responding to customer inquiries and requests; helping customers register for department services; and soliciting feedback from customers about their online shopping experience.
  • Organize and maintain the area by following company safety, cleaning, and operating procedures; utilizing equipment appropriately; setting up displays; maintaining modular integrity; receiving, sorting, staging, and delivering merchandise; and completing paperwork, logs, and other required documentation.
  • Fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with customers as needed to ensure satisfaction; and following up on out-of-stock merchandise.

Education

Bachelor of Science - Computer Science

Norfolk State University
Norfolk, VA
06.2026

Skills

  • Program Languages (Python, JavaScript, HTML, CSS, C)
  • Web Development (HTML, CSS, JavaScript)
  • Project Management Software (JIRA)
  • Operating Systems (PowerShell, Linux File systems, Command-line interface, Linux)
  • Computer Networking (Domain Name System-DNS, ipv4, Network Model, Troubleshooting)
  • Troubleshooting (Unix-Mac Terminal Commands)
  • Technical Support (Binary Code, Customer Support, Linux, Troubleshooting)
  • Data Processing
  • Virtual Collaboration Tools (Slack, Microsoft Teams)
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Competitor Analysis
  • Product sourcing & Data Analysis
  • Web Analytics
  • Customer Segmentation
  • Order Fulfillment
  • Online merchandising

Certification

  • C++ (Norfolk University) - (November 2022)
  • Operating Systems (Google) - (December 2023)
  • Technical Support Fundamentals (Google)-(September 2023)
  • Bits and Bytes Computer Networking (Google) -(November 2023)
  • Systems Administration and IT Infrastructure Services (Google) - (March 2024)



Timeline

Digital Shopper

Walmart
07.2023 - Current

Bachelor of Science - Computer Science

Norfolk State University

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Kamauri Sanders