Kamber Cummings
EDMOND,OK
Summary
Quality Assurance Analyst with experience in enhancing software reliability through meticulous test plan management and cross-functional collaboration. Proficient in problem-solving and data analysis, leveraging strong communication and documentation skills to drive successful project outcomes. Dedicated to continuous improvement and client satisfaction, with a proven track record in streamlining processes and advocating for client needs.
Overview
4
4
years of professional experience
Work History
Quality Assurance Analyst
Paycom
Oklahoma City, OK
04.2024 - Current
- Created and managed Xray test plans and executions to validate new functionality, and maintain organized test traceability.
- Collaborated with developers, product managers, and QA peers to pinpoint, document, and resolve defects in Jira, ensuring timely resolution and high-quality delivery.
- Knowledgeable in Splunk, GitLab, Microsoft, and Excel.
- Performed exploratory testing to uncover edge cases, usability issues, and regression defects.
- Maintains detailed documentation of test processes, defect tracking, and resolution outcomes to support transparency and ongoing improvement.
- Applies strong analytical thinking and attention to detail in reviewing requirements, identifying edge cases, and maximizing test coverage.
- Streamlined quality assurance processes, leading to measurable improvements in software reliability and client satisfaction during implementation.
Behavioral Health Case Manager
Hope Community Services
Oklahoma City, OK
06.2023 - 04.2024
- Conduct assessments to identify mental health needs, and develop personalized treatment plans.
- Manage 125 clients monthly, coordinating care, and advocating for client needs.
- Collaborate with interdisciplinary teams for holistic client care.
- Support clients in navigating mental health systems and accessing resources.
- Monitor client progress, and ensure integrated care delivery.
Internship Student
Oklahoma County Courthouse
Oklahoma City, OK
02.2022 - 05.2022
- Assisted in document preparation, ensuring compliance with legal standards, and enhancing operational efficiency within the courthouse.
- Streamlined case-filing processes, reducing turnaround time, and improving accessibility for legal staff and clients.
- Maintained accurate records and logs, ensuring data integrity, and supporting timely decision-making for court operations.
- Demonstrated strong communication skills, fostering a cooperative environment that encouraged teamwork and shared goals.
Education
Bachelor of Arts - Criminal Justice
Oklahoma Baptist University
Shawnee, OK12-2022
Skills
- Communication skills
- Client relations
- Test automation
- Documentation expertise
- Data analysis
- Problem solving
- Analytical thinking
- Quality assurance
- Project management
- Client advocacy
Timeline
Quality Assurance Analyst
Paycom
04.2024 - Current
Behavioral Health Case Manager
Hope Community Services
06.2023 - 04.2024
Internship Student
Oklahoma County Courthouse
02.2022 - 05.2022
Bachelor of Arts - Criminal Justice
Oklahoma Baptist University