Kamber Freese
Mount Horeb,WI
Summary
Experienced professional in medical and retail sectors, specializing in customer service and team collaboration. Demonstrated expertise in managing patient records and training staff effectively. Proficient in laboratory procedures, ophthalmology, and patient care, contributing to enhanced operational efficiency.
Overview
13
13
years of professional experience
4
4
Certifications
Work History
Medical Laboratory Technician
Meriter Hospital
Madison, Wisconsin
08.2022 - 12.2025
- Executed STAT and routine laboratory tests on blood and other samples, ensuring timely and accurate results for patient care.
- Processed specimens with automated analyzers, adhering to standard operating procedures to maintain laboratory efficiency and reliability.
- Conducted microscopic examinations of body fluids such as urine or blood samples.
- Performed quality control tests on laboratory equipment and supplies to ensure accuracy of results.
- Performed routine maintenance and troubleshooting on laboratory instruments.
- Maintained clean and fully operational laboratory equipment.
- Recorded test results in electronic health records systems, contributing to seamless communication of patient data among healthcare teams.
- Assisted in training new staff on laboratory procedures and protocols.
Ophthalmic Medical Technician
Fuerste Eye Clinic
Dubuque, Iowa
04.2018 - 06.2020
- Conducted diagnostic tests including OCT, visual fields, and fundus photography to support accurate patient assessments.
- Performed patient screenings, including visual acuity tests and intraocular pressure measurements.
- Administered eye drops and medications as prescribed to ensure optimal patient care and treatment adherence.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
- Scheduled appointments and managed patient records using electronic systems.
- Managed phone inquiries with prompt responses to enhance patient communication and service quality.
Retail sales associates
Dubuque Harley-Davidson Motorcycles
Dubuque, Iowa
02.2013 - 05.2017
- Greeted customers and assisted in locating items, contributing to improved customer satisfaction and retention.
- Utilized product knowledge to suggest items that matched customer preferences and needs.
- Collaborated with team members to streamline store operations and elevate customer service experience.
- Kept informed about new products arriving at store on a regular basis.
- Promoted new inventory through engaging social media posts, increasing customer awareness and interest.
Education
Associate of Applied Science - Medical Laboratory Science
Madison Area Technical College
Madison, WI06-2022
Massage Therapy -
Capri College
Dubuque, IA06-2017
High School Diploma -
Stephen Hempstead High School
Dubuque, IA06-2014
Skills
- Attention to detail
- Critical thinking
- Multitasking capacity
- Customer service
- Point of sale operation
- Problem-solving
- Effective communication
Certification
ASCP (MLT)-Active
Accomplishments
Dean's list-Madison Area Technical College issued Fall 2020 and Summer 2022
Timeline
Medical Laboratory Technician
Meriter Hospital
08.2022 - 12.2025
Ophthalmic Medical Technician
Fuerste Eye Clinic
04.2018 - 06.2020
Retail sales associates
Dubuque Harley-Davidson Motorcycles
02.2013 - 05.2017
Associate of Applied Science - Medical Laboratory Science
Madison Area Technical College
Massage Therapy -
Capri College
High School Diploma -
Stephen Hempstead High School