Kambrae Dorsey
Sammons Financial Group
Las Vegas,NV
10
years of professional experience
Detail-oriented Insurance Operations Professional with 10+ years of insurance experience supporting life and health insurance operations. Skilled in policy administration, documentation review, records management, account research, regulatory compliance, HIPAA compliance, and supporting complex insurance operations while maintaining exceptional accuracy and quality in a remote environment.
Work History
Life Insurance Specialist
2 Years 4 Months- Supported life insurance policy administration and ensured regulatory compliance by maintaining accurate records and adhering to guidelines.
- Reviewed and validated documentation to ensure accuracy and completeness prior to claim processing.
- Researched policy records and collaborated with underwriting and new business teams to resolve complex account discrepancies and policy servicing issues.
- Maintain accurate electronic records while exceeding quality standards.
- Trained new team members on policy procedures and software systems for streamlined operations.
Health Insurance Specialist
3 Years 4 Months- Researched policy information and resolved account issues.
- Collaborated with internal departments on policy servicing.
- Maintained HIPAA and regulatory compliance.
- Evaluated life insurance coverage needs.
- Analyzed client needs to recommend appropriate life insurance products.
- Educated clients on policy features, benefits, and claims processes to enhance understanding and satisfaction.
Loan Specialist
7 Months- Analyzed loan applications to ensure compliance with company policies and regulatory requirements.
- Developed tailored financing solutions to meet diverse client needs and improve customer satisfaction.
- Reviewed credit histories and financial documentation to assess borrower eligibility and risk levels.
Auto Insurance Specialist
2 Years 7 Months- Facilitated claims processing by reviewing documentation and ensuring compliance with industry regulations.
- Managed client inquiries, providing accurate information on policy details and coverage options.
Education
Practical Nursing (LPN) Program
High School Diploma
Skills
Insurance Operations
Documentation Review
Claims Assistance
Regulatory Compliance
HIPAA Compliance
Policy Analysis
Underwriter Collaboration
Records Management
Medical Documentation
CRM Systems
Microsoft Office
Policy Administration
Timeline
Life Insurance Specialist
Sammons Financial Group
04.2024 - CurrentRead More
Health Insurance Specialist
Get Insured
11.2020 - 03.2024Read More
Loan Specialist
Cash Factory USA
10.2019 - 05.2020Read More
Auto Insurance Specialist
Sitel
02.2017 - 09.2019Read More
Brightwood College
Practical Nursing (LPN) Program
Read More
Canyon Springs High School
High School Diploma
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