Kambree Maciejewski

Barista/Kitchen Staff Member

Springs Coffee Kiosk

Hot Springs, SD

04.2021 - Current

Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
Taught team members how to make latest drinks and correctly perform new procedures.
Accepted cash and credit card payments, issued receipts and provided change.
Created complex, hand-crafted beverages based upon customer preferences.
Greeted guests with pleasant smile and superior customer service.
Facilitated open dialogue between trainers and employees regarding job expectations, policies, and procedures.
Enthusiastically engaged customers during busy periods to keep mood light and fun.
Memorized official and off-menu coffee and tea preparations.
Demonstrated safe working environment protocols while instructing baristas on how to properly operate espresso machines, grinders, brewers.
Assessed skill levels of new and existing baristas, providing individualized training plans.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Ensured that all food was cooked at the correct temperature and stored correctly.
Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.

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