Hi, I’m
Kambree Vincent
Clayton,NC
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Summary
A versatile professional with a rich and diverse background, spanning 5+ years across healthcare, childcare, and retail industries. My career journey is marked by relentless pursuit of learning and development, driven by a passion for personal and professional growth. With a unique skill set adaptable to varied professional landscapes, I aim to be an invaluable asset in any context, where my ability to pivot, innovate and drive positive outcomes will shine.
Overview
6
years of professional experience
1
Certification
Work History
UNC Medical Center
Certified Clinical Support Technician
06.2023 - Current
Job overview
- Provided direct patient care to over 100+ neonatal patients monthly, including monitoring vital signs, assisting with feedings and grooming, and ensuring a safe and nurturing environment for premature and critically ill newborns.
- Collaborated closely with a team of NICU nurses, nurse practitioners, neonatologist and respiratory therapists, resulting in consistent high-quality care and a survival rate for infants under our care, well above national average.
- Maintained and updated electronic health records (EHR) for 100% of NICU infants, ensuring accurate and real time tracking of medical progress and treatment plans.
- Provided emotional support to families of NICU infants during 300+ interactions, alleviating concerns and anxiety and improving parent satisfaction of care.
- Coordinated and managed clerical tasks, including medical record organization, scheduling patient bed placement and transfers, and managed stock orders.
- Implemented safety protocols and procedures, achieving a 100% safety record in the NICU, with no incidents of patient safety concerns during my tenure.
- Contributed to an overall improved efficiency in administrative tasks, resulting in a 10% unit wide reduction in record retrieval time, providing NICU providers swift access to patient information.
- Maintained 100% compliance with NICU-specific healthcare regulations and standards, following HIPPA policies.
Walgreens
Pharmacy Technician
01.2023 - 06.2023
Job overview
- Accurately filled, labeled and dispensed over 400+ prescription medications monthly, ensuring patients received the correct medications.
- Assisted pharmacists in managing inventory, reducing stockouts and properly disposing of expired medication, resulting in improved medication availability and reduced wait times for customers.
- Provided exceptional customer service, addressing questions and concerns from 100+ patients daily, leading to high levels of patient satisfaction and loyalty that aligns with the Walgreens mission.
- Collaborated with insurance companies to resolve medication coverage issues, increasing patient adherences to treatment plans and reducing financial barriers to care.
- Maintained 100% compliance with pharmaceutical regulations, following HIPPA guidelines as well as state and federal policies for prescription handling and dispensing.
- Contributed to a 12% reduction in medication errors, implementing quality control procedures and triple-check protocols, ensuring patient safety.
- Facilitated seamless communication between doctor offices and the pharmacy, ensuring timely prescription refills and addressing prescription discrepancies, resulting in improved coordination.
UNC Medical Center
Certified Nursing Assistant
01.2022 - 01.2023
Job overview
- Provided compassionate hands-on patient care on a diverse range of units, including medical-surgical, intensive care, geriatric, women and children's, oncology, and psychiatric units, ensuring the comfort and well-being of patients with varying medical and emotional needs.
- Maintained a clean and sanitary patient environment for 20+ patients daily, reducing infection risks and providing a safe and comfortable place for recovery.
- Recorded vital signs and patient data, ensuring precise patient assessment and treatment planning on all units.
- Updated electronic health records (EHR), ensuring accurate and real time tracking of medical progress, treatment plans, and provider notes.
- Demonstrated adaptability and a proactive approach to patient care, leading to a reduction in patient call light response times across multiple units.
- Provided one-on-one patient care on psychiatric units to ensure safety, offering continuous support, monitoring, and intervention as necessary to maintain a secure environment.
- Strictly adhered to HIPPA policies and healthcare regulations, ensuring the confidentiality and privacy of patient information, following state, federal, and hospital specific guidelines.
- Contributed to a 5% increase in overall unit efficiency on multiple units, recognized for streamlining unit operations and delivering outstanding patient care across varying specialties.
Shoe Carnival
Team Lead Sales Associate
07.2018 - 08.2021
Job overview
- Acted as a mentor to fellow sales team members, fostering a learning environment that resulted in improved product knowledge, sales techniques, and customer service skills.
- Managed a customer relationship management system (CRM), effectively building stronger connections with the customer base and increasing customer loyalty.
- Revamped visual presentation of the store and its layout, creating an inviting atmosphere that encouraged customers to explore and enhanced the shopping experience, resulting in an average 3% increase transaction value.
- Successfully managed and resolved customer concerns, ensuring that customer satisfaction remained above 90% satisfaction.
- Promoted effective collaboration between team members and fostered a positive work environment, demonstrating effective leadership and the ability to create a cohesive, motivated, and well-balanced team.
- Provided excellent customer service, addressing questions and concerns, assisting customers, and handing transactions for 100+ customers daily.
- Participate in inventory management, working with team members to restock products to ensure product availability on the sales floor.
- Meticulously operated POS system transactions, including credit, cash, checks, exchanges, returns and refunds to ensure seamless and accurate cash flow.
- Consistency met and exceeded company defined sales quotas, surpassing established sales targets by an average of 12%, contributing significantly to the stores success and revenue goals.
Candace's Daycare
Childcare Assistant
05.2018 - 08.2021
Job overview
- Prepared healthy, age-appropriate meals and snacks, meeting nutritional needs while adhering to dietary restrictions and preferences, enhancing overall health and well-being of the children under supervision.
- Devised purposeful activities aimed at promoting the advancement of fine and gross motor skills, along with cognitive development, nurturing the attainment of developmental milestones.
- Designed and executed tailored educational activities in response to individual interest, fostering personalized learning experiences.
- Effectively communicated with parents and guardians, providing regular updates and addressing any questions or concerns.
- Participated in ongoing professional development and training, staying up to date with the latest childcare practices and maintaining a high standard of care and safety.
- Maintained a clean environment, changing 15+ diapers daily, potty training children, and regularly sanitizing frequently touched toys and surfaces, effectively reducing the risk of illnesses.
- Provided nurturing care and guidance to children aged 6 months to 12 years of age, fostering a safe, educational, and welcoming environment, leading to a 97% parent satisfaction rate.
ECU Health Medical Center
Volunteer
06.2017 - 08.2019
Job overview
- Dedicated over 80+ hours monthly of volunteer service, consistency surpassing the hospitals requirements and demonstrating a strong commitment to the well-being of patients.
- Effectively assisted with the organization of hospital events and community outreach programs, fostering positive community engagement and enhancing the hospitals reputation.
- Collaborated closely with hospital staff, ensuring a smooth flow of operations and offering help where needed, overall improving hospital efficiency.
- Managed the hospital's front desk, welcoming and directing visitors with professionalism and courtesy, contributing to a high positive feedback rate from patients and visitors.
- Facilitated the distribution of educational materials and resources to patients, promoting health awareness and preventive care.
- Adhered to strict hospital protocols and maintained patient confidentially that aligns with HIPPA regulations, upholding the highest standard of privacy and security.
Education
University of North Carolina At Chapel HillChapel Hill, NC
Bachelor of Arts from Psychology
2023
Skills
- Software Expertise (Microsoft Office Suite, Excel, Adobe Creative Suite, CRM)
- Operating System Proficiency
- Data Entry & Documentation
- Technical Troubleshooting
- Programming Languages (Python, JavaScript)
- Interpersonal & Virtual Communication
- Team Collaboration
- Adaptability
- Client Relations
- Crisis Management
- Strategic Planning & Coordination
- Peer & Community Engagement
Certification
- CNA - Certified Nurse Assistant
- BLS - Basic Life Support
Languages
English
Native or Bilingual
Spanish
Limited Working
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified Clinical Support Technician
UNC Medical Center
06.2023 - Current
Pharmacy Technician
Walgreens
01.2023 - 06.2023
Certified Nursing Assistant
UNC Medical Center
01.2022 - 01.2023
Team Lead Sales Associate
Shoe Carnival
07.2018 - 08.2021
Childcare Assistant
Candace's Daycare
05.2018 - 08.2021
Volunteer
ECU Health Medical Center
06.2017 - 08.2019
University of North Carolina At Chapel Hill
Bachelor of Arts from Psychology
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