Kambri Bivins
Gallatin,TN
Overview
4
4
years of professional experience
Work History
Assembly and Sales Associate
The Vintage Sparrow
Hendersonville, TN
03.2020 - 05.2024
- Assisted in the development of new assembly procedures for enhanced product quality.
- Assisted in training new team members, sharing expertise and best practices for successful onboarding.
- Met or exceeded daily production targets while maintaining high-quality workmanship.
- Communicated effectively with supervisors regarding any concerns or suggestions for improvements within the assembly process.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
UPS
Gallatin, TN
12.2021 - 07.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Lifeguard
Greater Nashville Pool Management
Hendersonville, TN
05.2022 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Recorded daily activity logs and incident reports for tracking purposes.
Education
High School Diploma -
Liberty Creek High School
Gallatin, TN05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Goal-Oriented
Timeline
Lifeguard
Greater Nashville Pool Management
05.2022 - 09.2022
Sales Associate
UPS
12.2021 - 07.2023
Assembly and Sales Associate
The Vintage Sparrow
03.2020 - 05.2024
High School Diploma -
Liberty Creek High School