Kambria Bradley

From an HR assistant, I got promoted to a Sr. global operation associate.

• I assisted with special projects such as creating presentation decks for Learning sessions. Assisted with the Connect pilot, completing side by side with other teams, such as software development team members, to help implement ideas for the Connect platform and improve AVA (Amazon Virtual Assistant).
• Successfully led peer mentoring sessions, including 1-on-1 onboarding for new associates and buddy support, ensuring that my peers are setup for success.
• Every day troubleshooting to help with candidates' concerns regarding the application, such as technical errors or updating the candidate information. collaborating with teams such as tech, onsite HR, and more to insure the candidates can make it to day 1.
• Initiated side-by-side feedback and support sessions to demonstrate work paths and guide professional development.

• From a customer service associate, I got promoted to an HR assistant. In my HR role, I achieved proficiency in various tools, including Slack, QuickSight, Asana, Connect, and Microsoft Office products, among others.
• Encouraged team growth through collaboration, curiosity, and reinforcement of Amazon values.
• Assisted peers with accurate case logging.

• While being an Customer service associate contracted for Amazon through Russell Tobin, I handled inbound and outbound calls from candidates who are interested in apply for Amazon and frequently walked the candidates through on how to apply.
• I help schedule interviews, such as the VNHE (Virtual New Hire Event) and NHE (Physical New Hire Event).
• I assisted candidates in gaining knowledge of their application status and their contingency status (Drug test, work authorization, and background check status and results).
• Created and submitted clear documentation on call notes and more
• From customer service associate I got promoted to HR assistant in my HR role I accomplished things such as I becoming proficient in Amazon tools, including Slack, QuickSight, Asana, Connect, Microsoft Office products, and more.
• Encouraged team growth through collaboration, curiosity, and reinforcement of Amazon values.
• Assisted peers with accurate case logging.