Kambriee Hardy

• Actively taking inbound calls assisting patient's with booking non-emergency medical transportation rides to and from appointments and pharmacy runs. Also, confirm existing rides scheduled, check ETA of rides for patients and book Mileage Reimbursement rides. All while providing the best customer support, and showing empathy to all customers and allowing them to explain their situation and getting down to a resolution.

Previously worked with patients, refilling their RX's, sending fax request to doctors for new prescriptions, and process OTC orders. All while providing the best customer support, and showing empathy to all customers and allowing them to explain their situation and getting down to a resolution.

Previously worked for technical support for Sudden-Link providing assistance for customers needing to make payment on bill, or support needs with services interrupted. Also provided sales to new patient's and current patients who downgrading services. All while providing the best customer support, and showing empathy to all customers and allowing them to explain their situation and getting down to a resolution.

Providing Technical Support to customer's who online subscription is giving error msgs, or needs assistance with touring the website, reset passwords and even walk through tech support steps of resolving minor issues with features and displays provided. All while providing the best customer support, and showing empathy to all customers and allowing them to explain their situation and getting down to a resolution.