Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kambry Tolbert

Sudan,TX

Summary

Enthusiastic individual with experience in planning and coordinating events of diverse sizes and themes. Possess strong communication skills, ability to engage with guests of all ages and ensure their enjoyment. Known for creating fun, inclusive environments that enhance guest experience. Demonstrated success in problem-solving under pressure while maintaining professional decorum. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

3
3
years of professional experience

Work History

Party Host/Cashier/Court Monitor

Maxx Air
Lubbock, TX
06.2023 - Current
  • Greeted guests and provided them with party information.
  • Organized seating arrangements, decorations, and food supplies.
  • Provided support to guests during the event including answering questions and addressing any concerns.
  • Ensured that all areas of the venue were kept clean throughout the duration of the party.
  • Managed a team of volunteers to help execute tasks related to hosting the event.
  • Collected feedback from guests regarding their experience at the event.
  • Kept track of inventory levels and ordered additional supplies when necessary.
  • Maintained records of attendance, guest list, and other relevant details about each event hosted.
  • Created an atmosphere conducive to having fun by engaging with guests in conversation or activities.
  • Set up tables, chairs, linens, china, glassware, silverware for events according to customer specifications.
  • Responsible for ensuring all safety regulations were adhered to while hosting parties.
  • Handled payments made by customers for services rendered during parties.
  • Resolved conflicts between guests or between staff members during events if necessary.
  • Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Addressed and resolved guest concerns promptly to ensure satisfaction.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
  • Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
  • Trained new employees on ride operations, pointing out safety mechanisms and features.
  • Monitored patrons and equipment during rides to prevent accidents.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.

Sales Associate/Custom Shirt Designer/Online Sales Operations Coordinator

Our Stuff Boutique
Levelland, TX
08.2023 - 08.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Greeted customers to determine wants or needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered store and merchandise questions and led customers to wanted items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Computed purchases and received and processed cash or credit payment.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Recommended, selected and located merchandise based on customer desires.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Placed special orders or called other stores to find desired items.
  • Bagged or packaged purchases and wrapped gifts.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Created product designs in alignment with specifications.
  • Worked with client via email, phone and in-person to collect information to complete designs.
  • Identified markets for designs based on age, gender and lifestyles.
  • Developed mockups or product samples using digital or manual design equipment.
  • Optimized assigned designs according to customer specifications.
  • Submitted rough drafts to clients and management to gain approval.
  • Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
  • Corresponded with online customers via electronic mail, telephone or other electronic messaging.
  • Uploaded photos, videos or images to online storefronts or other shopping websites.
  • Canceled orders based on customer requests or inventory or delivery problems.
  • Received and processed payments from customers using electronic transaction services.
  • Delivered e-mail confirmation of completed transactions and shipment.

Receptionist

First United Bank of Littlefield
Littlefield, TX
05.2021 - 08.2021
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Assisted with special projects assigned by management when required.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.

Education

High School Diploma -

Sudan High School
Sudan, TX
05-2023

Skills

  • Customer Service
  • Special Request Accommodations
  • Greeting and seating
  • Attention to Detail
  • Guest Reception
  • Teamwork and Collaboration
  • Exceptional communication
  • Party Scheduling
  • Guest service
  • Event preparation
  • Effective Multitasking

Timeline

Sales Associate/Custom Shirt Designer/Online Sales Operations Coordinator

Our Stuff Boutique
08.2023 - 08.2024

Party Host/Cashier/Court Monitor

Maxx Air
06.2023 - Current

Receptionist

First United Bank of Littlefield
05.2021 - 08.2021

High School Diploma -

Sudan High School

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Kambry Tolbert