Kamecia Grooms

• Adapted teaching methods and materials to meet students' varying needs and interests.
• Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
• Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
• Instructed and monitored students in use and care of equipment and materials.
• Worked one-on-one with special needs students to help navigate through school challenges .
• Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
• Monitored students in class, hallways and cafeteria to enforce school rules.
• Organized student performance and enrichment activities to facilitate learning.
• Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
• Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
• Supervised students throughout day, both in classroom and outside during breaks.

• Investigated and analyzed client complaints to identify and resolve issues.
• Supplied callers with office address and directions, employee email addresses and phone extensions.
• Processed patient’s referrals if needed
• Sent messages to the Dr from the patient’s /Relayed messages to the patient from the Dr
• Faxed over necessity paper work to one Dr office to another
• Received incoming calls and coordinated with staff to fulfill customer requests.
• Greeted visitors to provide information and direct to appropriate personnel.
• Explained policies and procedures to visitors.
• Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
• Completed basic bookkeeping and document filing.
• Scheduled appointments and maintained and updated appointment calendars.

• Check children in and out / answer phones of parents who have any questions about before & after care
• Monitored children's play activities to verify safety and wellness.
• Established and maintained safe play environment for children.
• Enforced rules to teach good manners and maintain safe environment.
• Answer phones and helps parents with any questions they do have
• Encourage curiosity, exploration and problem-solving with age-appropriate playtime activities.
• Collaborate daily with classroom teachers to keep activities running smoothly.
• Secure indoor and outdoor premises to protect children.
• Organize and planned age-appropriate reading, arts and crafts

I worked as an agent for (People’s Gas Chicago ) I took customers calls ,answered their questions , and schedule/confirmed customers orders . Customers will call letting me know they just have moved in an house/apartment I will scheduled them an appointment so a technician can come out and unlock the meter so they will have gas , schedule there inside safety inspection ( this when the technician comes out to make sure that everything is ok with there meters and check if it’s smelling of gas )

• Educate customers on special pricing opportunities (such as budget billing )and company offerings.
• Receive incoming calls and coordinated with staff to fulfill customer requests.
• Provide information to callers and connected callers to appropriate people.
• Process payments ( online or over the phones ) and updated accounts to reflect balance changes.

[Firstly, what I’ve gained from working at Dania Elementary is partnership and being able to do different duties. I was able to keep up with doing things that the students and teachers needed help in or needed to be done , running cafeteria duties , and sustain my position at the front desk answering the phone/ questions that any parents has. So, this job taught me how to be fast paced in my environment while also keeping up a clean and safe surrounding for our students . Mainly, Dania Elementary influenced me that no matter how many tasks you’re doing always make sure the environment is well mannered and under control so, the parents and students are comfortable which can let other parents know that our school is excellent at what we do.]

[Most importantly, this program helped kids learn about the outside world and how to deal with situations in a better manner. We've helped kids who couldn't afford things during holidays and we also brought clothes and food to homeless shelters. I've learned to appreciate things in life during this program and how to create a bond with fellow members. Nonetheless, I also was able to acquire a skill in what to do in a work environment and how to interpret the significance of a positive profile while taking in the basics about employment and career profession.]