Kamela Bennett
Chesapeake,OH
Summary
Driven professional with a proven track record in office administration and customer service, honed at ABBE Education and Staffing. Expert in data entry and fostering professional relationships, demonstrated through effective communication and problem-solving skills. Achieved seamless customer experiences by leveraging strong organizational abilities and computer skills, resulting in increased client satisfaction and efficiency. Other experience includes work at Shawnee Mental Health Center and recent field work as a Patient Care Assistant caring for my late mother.
Overview
17
17
years of professional experience
Work History
Administrative Assistant/Communication Specialist
ABBE Education And Staffing
09.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Stay-at-Home-Grandmother
Stay-at-Home-Grandmother
01.2015 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Car Salesperson/Finance Associate
Hamilton Chevorlet
08.2007 - 01.2010
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
Education
High School Diploma -
Huntington East High School
Huntington, WV05.1982
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Time Management
- Strong Problem Solver
Timeline
Administrative Assistant/Communication Specialist
ABBE Education And Staffing
09.2022 - Current
Stay-at-Home-Grandmother
Stay-at-Home-Grandmother
01.2015 - 09.2022
Car Salesperson/Finance Associate
Hamilton Chevorlet
08.2007 - 01.2010
High School Diploma -
Huntington East High School
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