Provided technology-assisted services to help clients manage their multi-national tax functions
Researched and prepared materials for tax consulting projects
Collaborated with a team to research and develop solutions to complex tax issues and give recommendations based on the findings.
Identified errors in previously filed tax returns.
Front End Associate
MICHAELS ARTS AND CRAFTS
11.2023 - 04.2023
Advise customers on the best product for their creative ideas
Processed cash, debit, and check transactions using a point-of-sale system, ensuring 100% accuracy at the close of each day
Exceeded management expectations by developing a reputation for promptness and overall efficiency.
Sales Associate
DOLLAR STOP
04.2020 - 09.2022
Provided professional telephone etiquette by answering phone calls politely and patiently, prepared to handle customers questions and concerns to ensure an overall great shopping experience
Assisted in training three new cashiers as part of their new-hire orientation and answered any arising questions about policies and procedures
Maintained thorough knowledge of store merchandise and guided customer purchase decisions by providing recommendations as necessary.
Tax Intern
ONE STOP FINANCIAL SERVICES
01.2020 - 04.2020
Gathered the proper information for the tax preparer to prepare the tax returns
Reviewed tax returns to verify accuracy of the data entry
Facilitated a culture of confidentiality by creating processes to ensure all client data was secure
Organized and filed client’s confidential information, helping to provide an efficient collection process for future returns.