Kamelya Farkas
Lodi,NJ
Summary
Proven sales professional with a track record of exceeding sales targets and driving revenue growth at Teterboro Chrysler Jeep Dodge Ram. Expert in CRM proficiency and adept at building lasting customer relationships. Demonstrated ability to analyze competitors and deploy effective upselling strategies, achieving remarkable sales results. Skilled in pricing negotiation and sales leadership, consistently enhancing customer satisfaction and loyalty.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Certified Sales and Leasing Consultant
Teterboro Chrysler Jeep Dodge Ram
05.2001 - Current
- Negotiated pricing and obtained favorable deal terms.
- Matched customers with vehicles suiting individual needs, desires and means.
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Connected customers with services based on individual needs.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Serviced existing accounts on regular basis to maximize revenue.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction.
- Set up appointments with potential and current customers to promote new products and services.
- Used consultative sales approach to understand and meet customer needs.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Prepared pricing agreements and contracts to close sales.
- Demonstrated products and specific features at customer locations.
- Reviewed warm internet leads, qualified buyers and reached out to individuals regarding new and pre-owned vehicles.
- Answered leads for the BDC department on weekends while store was closed.
- Negotiated on strategic pricing and obtained favorable deal terms.
- Updated log sheets and followed up on customer leads.
Sales Account Manager
Summit Aviation Supply
06.2000 - 04.2001
- Handled the sales account for Embraer
- Quoted and ordered parts
- Worked with a team to expedite orders
Sales Associate
Bloomingdale's
08.1999 - 06.2000
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier
ShopRite
03.1998 - 07.1999
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Cliffside Park High School
Cliffside Park, NJ06.2000
Skills
- Sales Planning
- Competitor Analysis
- Upselling strategies
- Sales Reporting
- Customer Relationship Management
- Sales Leadership
- Building rapport
- CRM proficiency
- Report Preparation
- Product Demonstration
- Social Media Marketing
- Pricing negotiation skills
Certification
Master Certified in Chrysler, Jeep, Dodge, Ram, and Mopar.
Languages
English
Native or Bilingual
Turkish
Native or Bilingual
Interests
I love to travel, watch football, and go hiking
Timeline
Certified Sales and Leasing Consultant
Teterboro Chrysler Jeep Dodge Ram
05.2001 - Current
Sales Account Manager
Summit Aviation Supply
06.2000 - 04.2001
Sales Associate
Bloomingdale's
08.1999 - 06.2000
Cashier
ShopRite
03.1998 - 07.1999
High School Diploma -
Cliffside Park High School
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