Summary
Overview
Work History
Education
Skills
Timeline
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Kameron Bouchard

Booneville,AR

Summary

Dynamic professional with a proven track record in customer service and conflict resolution, honed at Tractor Supply Company and STARBUCKS COFFEE COMPANY. Excelled in teamwork and collaboration, significantly enhancing customer satisfaction and loyalty. Skilled in time management and problem-solving, adept at exceeding goals through a professional demeanor and goal-driven focus.

Overview

20
20
years of professional experience

Work History

Sales Associate

Tractor Supply Company
04.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Book Consultant

Usborn Books, Now Paper Pie
10.2021 - Current
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Prepared presentations to explain revisions, enhancements and process improvements of organization's books.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Stay at Home Mom

Self
07.2011 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Lead Barista

STARBUCKS COFFEE COMPANY
10.2004 - 10.2009
  • Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
  • Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
  • Contributed to the establishment''s reputation for high-quality service by consistently exceeding customer expectations.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Education

Bachelor of Arts - Psychology

Christopher Newport University
Newport News, VA
05.2003

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Conflict Resolution
  • Professional Demeanor
  • Goal-Driven
  • Team Cooperation

Timeline

Sales Associate

Tractor Supply Company
04.2024 - Current

Book Consultant

Usborn Books, Now Paper Pie
10.2021 - Current

Stay at Home Mom

Self
07.2011 - Current

Lead Barista

STARBUCKS COFFEE COMPANY
10.2004 - 10.2009

Bachelor of Arts - Psychology

Christopher Newport University

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Kameron Bouchard