
Motivated digital sales professional with experience in outbound prospecting, CRM-driven research, cold outreach, and supporting deal progression. Proven ability to engage prospects, qualify pipeline opportunities, and communicate value propositions through multi-channel outreach including social selling, phone, and email. Recognized for strong business acumen, initiative, and trusted client partnerships.
• Executed high-volume outbound prospecting and follow-up to support pipeline growth across multi-state accounts.
• Utilized CRM tools including Salesforce to capture lead intelligence, qualify opportunities, and track interactions.
• Facilitated onboarding sessions, product walkthroughs, and value messaging to drive client engagement.
• Partnered with cross-functional teams to uncover expansion opportunities and accelerate resolutions.
• Built public-sector client relationships through proactive outreach and professional communication.
• Managed 50+ daily inquiries with accuracy, empathy, and compliance.
• Translated complex federal program information into clear, compelling messaging.
• Delivered client-focused service under deadline-driven workloa
• Supported operational workflow improvements while learning digital efficiency tools.
• Collaborated with leadership teams to improve performance alignment and communication.