Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Veterinary Technician /Front Desk Receptionist
Bieber Animal Hospital
06.2023 - 03.2025
Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
Restrained animals to protect veterinarians from potential harm.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed. Prepped prior to surgery.
Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
Cleaned kennels, walked animals due to a certain schedule, provided food and water.
Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Checked emails, billed clients, collected payments, checked patients in and out of appointments.
Assistant Secretary
Maxim's Water Well Service, Inc
08.2020 - 12.2024
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Provide clerical support to company employees by copying, faxing and filing documents, checking the answering machine, organizing service calls, updating the service list, looking up customer logs.
Keep reception area clean and neat to give visitors positive first impression.
Kennel Assistant / Vet Tech
Prien Lake Animal Hospital
03.2022 - 07.2022
Kept cages, kennels, play yards and grooming areas neat and clean.
Kept animal coats clean and healthy with regular washing, grooming and trimming.
Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
Recorded information such as feeding schedules, appearance, behavior of boarded or hospitalized patients to monitor stay.
Administer medication and record inofrmation.
Wash, dry and fold towels and other items that need cleaning.