Summary
Overview
Work History
Education
Skills
References
Timeline
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Kameron Fox

Spokane,WA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Interested in finding full-time, long-term employment with a company that I can grow with.

Overview

12
12
years of professional experience

Work History

Direct Support Professional Caregiver

The Arc of Spokane
Spokane, WA
05.2023 - Current
  • Provide personal care and hygiene assistance to clients, including bathing, dressing, grooming and toileting.
  • Assist with medication administration following guidelines set by the physician or nurse practitioner.
  • Organize recreational activities for clients such as music therapy, art therapy, pet therapy and outdoor activities.
  • Facilitate community outings to promote socialization and independence in daily living skills.
  • Supervise meals, ensuring that appropriate nutritional needs were met for each client.
  • Maintain accurate documentation of client behavior, progress notes and incident reports.
  • Ensure safety of all individuals in the facility at all times.

Customer Service Representative

Premera Blue Cross Of Washington
Spokane, WA
12.2021 - 05.2023
  • Provided excellent customer service to resolve customer complaints and concerns in a timely manner.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Executed first-call resolution, dealing with benefit and claim details.

Toxicology Accessions

LabCorp
Spokane, WA
09.2018 - 07.2020
  • Accurately identify, receive and label specimens
  • Prepare laboratory specimens for analysis and testing
  • Meet department activity, production goals and department expectations
  • Data entry of patient information accurately and efficiently
  • Resolve and document any problem specimens

Data Entry

Leo’s Photography
Spokane, WA
09.2015 - 09.2018
  • Performed accurate and efficient data entry of student information.
  • Choose appropriate products for each student and school.
  • Organized records, documentation, and order entries.
  • Collaborated with other departments to resolve issues regarding incorrect data entries
  • Operated various office equipment such as scanners, printers. when required.
  • Training of new employees.

Office Assistant

Pentad Systems LLC
Spokane, WA
12.2013 - 09.2015
  • Perform daily office administration.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Maintained filing system for records, correspondence and other documents.
  • Manual writer.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Ordered supplies and equipment to maintain adequate inventory levels.

Education

Certificate - Massage Therapy

Inland Massage Institute
Spokane, Wa
01.2017

High School Diploma -

East Valley High School
Spokane, WA
06-1991

Skills

  • Driving and transportation
  • Safety compliance
  • Customer service
  • Time management
  • Communication skills
  • First aid and CPR certification
  • Valid driver's license
  • Driving in adverse conditions

References

References available upon request.

Timeline

Direct Support Professional Caregiver

The Arc of Spokane
05.2023 - Current

Customer Service Representative

Premera Blue Cross Of Washington
12.2021 - 05.2023

Toxicology Accessions

LabCorp
09.2018 - 07.2020

Data Entry

Leo’s Photography
09.2015 - 09.2018

Office Assistant

Pentad Systems LLC
12.2013 - 09.2015

Certificate - Massage Therapy

Inland Massage Institute

High School Diploma -

East Valley High School