Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kameron Green

Summary

Dynamic Client Solutions Specialist with a proven track record at previous employers, excelling in customer satisfaction and effective communication. Proficient in CRM software and Microsoft Office, I provide tailored product education and problem-solving. Recognized for self-sufficiency and multitasking in high-pressure environments, ensuring seamless service delivery.

Overview

4
4
years of professional experience

Work History

Client Solutions Specialist

Centier Bank
08.2023 - Current

• Work independently answering phones and inquiries, returning calls, and directing clients to appropriate departments all while providing World Class Service to each guest.

• Educate clientele on financial products and services that are in accordance with their own needs.

• Complete and process forms on behalf of clients and maintaining files and reports.

• Utilize Microsoft Office products in order to complete day-to-day tasks.

•Assisted clients with product selection, enhancing overall customer satisfaction and engagement.

• Utilized CRM software to track interactions and maintain accurate client records for future reference.

Call Center Operator

Powers Health
02.2023 - 08.2023

• Answer inbound calls and directed callers to the appropriate departments

• Utilize Microsoft Office products in order to complete daily tasks

•Managed high call volumes while maintaining quality service standards.

• Assisted customers by answering questions and responding to inquiries.

Crew Supervisor

Culver’s
02.2022 - 07.2023
  • Supervised daily operations to ensure efficient workflow and high-quality customer service.
  • Trained and mentored team members on food safety and preparation standards.
  • Implemented inventory management practices to optimize stock levels and reduce waste.
  • Monitored crew performance, providing feedback to enhance skills and productivity.
  • Resolved customer complaints effectively, enhancing overall dining experience satisfaction.
  • Provided ongoing training and mentorship to new crew members, enhancing overall team performance.
  • Increased crew efficiency by implementing effective scheduling and task delegation.

Education

Biology

Ball State University
Muncie, IN

Skills

  • Performance tracking
  • CRM software proficiency
  • Self-sufficiency
  • Microsoft Office Proficiency
  • CRM software
  • Problem-solving abilities
  • Multitasking Abilities
  • Time management
  • Effective communication
  • Decision-making
  • Self motivation
  • Product knowledge
  • Customer satisfaction

Timeline

Client Solutions Specialist

Centier Bank
08.2023 - Current

Call Center Operator

Powers Health
02.2023 - 08.2023

Crew Supervisor

Culver’s
02.2022 - 07.2023

Biology

Ball State University
Kameron Green