Summary
Overview
Work History
Education
Skills
Timeline
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Kameron Hockett

Antioch,TN

Summary

Resourceful and highly driven professional with a proven track record in team leadership, quality control, customer service, and operations management. Skilled in time management, problem solving, and communication, with the ability to lead teams in fast-paced environments and ensure top-tier service and product standards. Strong computer literacy and organizational skills make me an asset in both front-line and supervisory roles. Committed to excellence, efficiency, and creating positive team and customer experiences.

Overview

9
9
years of professional experience

Work History

Shipping and Receiving Lead

SmileSet
05.2024 - 02.2025
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
  • Stacked and stored pallets at end of shift to keep warehouse clean and organized.
  • Pulled, verified, and packaged items for shipment.

Supervisor of Quality

SmileDirectClub
04.2019 - 12.2023
  • Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
  • Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.

Assistant Manager

Amazon
05.2016 - 03.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Crew Member

McDonald's
09.2015 - 05.2016
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Hunters Lane Comprehensive High School
Antioch, TN

Skills

  • Loading and unloading
  • Shipping procedures
  • Packaging
  • Barcode scanning
  • Order fulfillment
  • Customer communication
  • Team leadership and mentoring
  • Computer literacy for record-keeping
  • Advanced computer literacy
  • Problem identification

Timeline

Shipping and Receiving Lead

SmileSet
05.2024 - 02.2025

Supervisor of Quality

SmileDirectClub
04.2019 - 12.2023

Assistant Manager

Amazon
05.2016 - 03.2019

Crew Member

McDonald's
09.2015 - 05.2016

Hunters Lane Comprehensive High School

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Kameron Hockett