Kameron Hodge
Atlanta,GA
Summary
Highly motivated and results-driven Marketing graduate with a Bachelor of Business Administration from Georgia State University. Dean’s List honoree with a solid academic foundation in social media marketing, advertising, and global business. Equipped with six years of professional experience in customer service, patient financial advising, and leadership roles. Proven ability to excel under pressure, prioritize tasks, and deliver exceptional service. Eager to apply strategic marketing insights, analytical skills, and leadership abilities in a dynamic and growth-oriented environment.
Overview
7
7
years of professional experience
Work History
Underwriter
State Farm
Atlanta, GA
04.2024 - Current
- Provide administrative support to underwriting team by processing policy updates, endorsements, and renewals for a range of insurance products
- Ensure accuracy and compliance with underwriting guidelines while reviewing and verifying policy documents
- Assist in resolving inquiries from agents and customers, offering timely information and assistance regarding insurance products and policy status
- Maintain detailed records of policy changes, ensuring all relevant documentation is up to date and compliant with internal and regulatory standards
- Collaborate with underwriters to evaluate risks and ensure all necessary documentation is in place for informed decision-making
Patient Access Representative II
Emory Saint Joseph's Hospital
Atlanta, GA
08.2022 - Current
- Led the coordination and execution of patient registration processes from pre-registration to discharge, ensuring compliance with hospital policies and regulatory requirements
- Verified patient insurance coverage, utilizing online eligibility systems to ensure optimal reimbursement and minimize financial risk to both the patient and hospital
- Assisted patients in understanding and resolving their financial obligations, negotiating payment plans when necessary and providing information on available financial assistance programs
- Collaborated with clinical and administrative teams to enhance the overall patient experience and streamline front-end operations
Marketing Intern
RippleMatch
06.2023 - 06.2024
- Company Overview: Remote
- Developed and executed digital marketing campaigns to enhance brand awareness and user engagement
- Conducted market research to identify trends and optimize recruitment marketing strategies
- Assisted in content creation for social media, email campaigns, and promotional materials
- Collaborated with cross-functional teams to improve outreach and engagement with target audiences
- Remote
Patient Financial Advisor Team Lead
Effingham Hospital
Effingham, GA
08.2020 - 08.2022
- Oversaw patient financial counseling services, advising patients on payment options, insurance coverage, and financial assistance programs
- Managed patient accounts to ensure up-to-date information on payments, insurance, and balances, reducing errors and improving accuracy
- Negotiated payment plans with patients and families, ensuring compliance with hospital policies while also maintaining a compassionate and patient-focused approach
- Partnered with hospital leadership and clinical teams to align financial processes with patient care priorities and operational objectives
Team Leader
Chick-fil-A
Statesboro, GA
03.2018 - 01.2020
- Managed daily operations and assigned tasks to team members, ensuring that the restaurant maintained a high level of efficiency and customer satisfaction
- Implemented training programs for new employees and provided ongoing coaching, resulting in improved performance and customer service
- Fostered a positive team environment by promoting collaboration, problem-solving, and open communication among staff members
- Delivered excellent customer service by addressing complaints, offering personalized service, and ensuring all customer needs were met promptly and effectively
Education
Bachelor of Business Administration - Marketing
Georgia State University
Atlanta, GA05.2024
Skills
- Marketing Strategy & Analysis
- Customer Service Excellence
- Social Media & Digital Marketing
- Data Analysis & Metrics
- Leadership & Team Development
- Time Management & Problem Solving
- Microsoft Office Suite (Excel, PowerPoint, Word)
Timeline
Underwriter
State Farm
04.2024 - Current
Marketing Intern
RippleMatch
06.2023 - 06.2024
Patient Access Representative II
Emory Saint Joseph's Hospital
08.2022 - Current
Patient Financial Advisor Team Lead
Effingham Hospital
08.2020 - 08.2022
Team Leader
Chick-fil-A
03.2018 - 01.2020
Bachelor of Business Administration - Marketing
Georgia State University
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