Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kameron Kinnett

St. Petersburg,FL

Summary

Accomplished Service Manager/Corporate Server Trainer with a proven track record at enhancing customer satisfaction through exceptional service and strong work ethic. Skilled in cash handling and guest engagement, I led teams to significantly improve service quality, achieving notable increases in customer loyalty. Expert in high-volume dining environments, consistently exceeding sales targets and service expectations. Diligent Server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Overview

14
14
years of professional experience

Work History

Server

Caddys John's Pass
02.2024 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system/TOAST to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server

Red Robin
05.2016 - 01.2024
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Service Manager/Corporate Server Trainer

Olive Garden
04.2010 - 03.2016
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Implemented strategies to increase customer service satisfaction ratings.
  • Monitored service staff performance and provided feedback for improvement.
  • Enhanced team morale through regular recognition of exceptional performance and organizing team-building events.
  • Led team to enhance customer service quality, resulting in significant improvement in customer satisfaction surveys.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

Winton Woods High School
Cincinnati, OH
06.2009

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • High-volume dining
  • Sales expertise
  • Food Running
  • Order Accuracy
  • Food safety practices
  • Task Prioritization

Timeline

Server

Caddys John's Pass
02.2024 - 09.2024

Server

Red Robin
05.2016 - 01.2024

Service Manager/Corporate Server Trainer

Olive Garden
04.2010 - 03.2016

Winton Woods High School

Similar Profiles

CREATE PROFILE
Kameron Kinnett