Summary
Overview
Work History
Education
Skills
Awards
Accomplishments
References
Timeline
Generic

Kameron Samples

Atlanta,GA

Summary

Business expert with a proven track record at Apple Inc, achieving a 15% revenue increase through strategic account management and customized client solutions. Proficient in data analysis and relationship building, excelling in partnership development and procurement optimization to drive client satisfaction and business growth.

Overview

5
5
years of professional experience

Work History

Business Expert

Apple Inc
08.2022 - Current
  • Manage and grow a portfolio of 240+ business accounts, leading to a 15% revenue increase in 2024 through strategic reviews and tailored solution offerings.
  • Conduct detailed client reviews and solution presentations to foster long-term partnerships and identify revenue-driving opportunities.
  • Collaborate with cross-functional teams including engineers, consultants, fulfillment, finance, and branding to ensure seamless account support and service delivery.
  • Created 120+ custom procurement portals to streamline sales processes and expand product access for clients.
  • Consistently exceed quarterly account acquisition goals, maintaining 3% conversion in sales within 13 weeks per quarter.
  • Lead quarterly technology reviews to analyze trends and offer leasing and financing solutions that improve procurement efficiency.
  • Proficient in ACRM client management tool and supports with giving feedback to improvements

Multi-Unit Customer Loyalty Manager

T-Mobile Inc
06.2020 - 06.2022
  • Directed operations and customer service initiatives across 10 retail locations in 3 districts, aligning teams’ post-merger (T-Mobile & Sprint).
  • Spearheaded training and development programs that improved employee performance and increased SIM conversion by 60% month-over-month.
  • Coordinated regional in-store events to enhance customer engagement and brand loyalty.
  • Presented district-level business insights using data visualization to support strategic planning and recognition initiatives.
  • Partnered with corporate leadership during integration to implement loyalty strategies and improve customer retention.

Education

Certification - Cosmetology

Altamaha Technical College
Brunswick
02.2012

Skills

  • B2B account management
  • Account management
  • Client presentations
  • Strategic planning
  • Data analysis
  • CRM software
  • Customer engagement
  • Market research
  • Employee training
  • Problem solving
  • Relationship building
  • Project management
  • Revenue growth
  • Operations management
  • Business development
  • Training proficiency
  • System optimization
  • Customer service management
  • Customer relationship management
  • Cross-functional collaboration
  • Strategic business development
  • Sales growth
  • Client onboarding and retention
  • Team leadership
  • Procurement optimization
  • Data-driven decision making

Awards

Are you president of your fraternity or sorority, head of the condo board, or a team lead for your favorite charity? You’re a natural leader—tell it like it is

Accomplishments

  • Surpassed relationship-building targets as a Sales Specialist, contributing to increased client engagement and long-term retention.
  • Selected for a stretch assignment focused on expanding client relationships and optimizing CRM utilization, leading to improved client tracking and service delivery.
  • Led mentorship initiatives for new Sales Specialists, streamlining onboarding and enhancing team readiness and performance.

References

References available upon request.

Timeline

Business Expert

Apple Inc
08.2022 - Current

Multi-Unit Customer Loyalty Manager

T-Mobile Inc
06.2020 - 06.2022

Certification - Cosmetology

Altamaha Technical College

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