Kameron Staab
Spokane
Summary
Versatile and results-driven professional with extensive experience at Red Lobster, excelling in customer service and team management. Recognized for outstanding communication and conflict resolution skills, consistently enhancing customer satisfaction. Dynamically using these skills in everyday life and in future opportunities. Proficient in Microsoft Office Suite, leveraging analytical skills to optimize service delivery and drive positive feedback.
Overview
3
3
years of professional experience
Work History
Server
Red Lobster
08.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Take Out Specialist
Red Lobster
03.2023 - Current
- Entered orders in electronic system, drove to customer addresses to deliver food and beverages in person and processed cash and card payments on location.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
Hostess
Red Lobster
09.2022 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Cashier
Taco Bell
12.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
John R. Rogers High School
Spokane, WA06.2023
Skills
- Leadership and team management
- Critical thinking
- Conflict resolution and management
- Adaptability and versatile resilience
- Excellent multitasking, time management
- Advanced communication skills (written and verbal)
- Learn and retain information quick and efficiently
- Attentive active listening
- Emotional intelligence
- Negotiation and persuasion
Timeline
Server
Red Lobster
08.2024 - Current
Take Out Specialist
Red Lobster
03.2023 - Current
Hostess
Red Lobster
09.2022 - Current
Cashier
Taco Bell
12.2021 - 04.2022
John R. Rogers High School
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