Summary
Overview
Work History
Education
Skills
Timeline
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Kameron Sullivan

Olympia,WA

Summary

Results-driven Assistant Store Director known for exceptional productivity and efficiency in task completion. Specialize in inventory management, employee training, and customer service excellence. Thrive using communication skills, adaptability, and leadership to achieve store objectives. Excel in fast-paced retail environments through teamwork, problem-solving abilities, and commitment to continuous improvement.

Overview

18
18
years of professional experience

Work History

Assistant Store Director

Safeway
Olympia, WA
05.2022 - Current
  • Developed and implemented strategies to increase store sales.
  • Monitored the performance of all departments, ensuring they met their goals and objectives.
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance, support and training to staff members.
  • Resolved customer complaints in a professional manner.
  • Analyzed financial data to identify areas of improvement for the store.
  • Maintained accurate records of inventory levels, shipments, and deliveries.
  • Conducted regular team meetings to ensure effective communication between departments.
  • Assisted with recruiting new employees for various positions within the store.
  • Established performance standards for each department and monitored progress towards achieving them.
  • Supervised daily operations including opening and closing procedures, cash handling, merchandise stocking.
  • Performed weekly audits of stockroom inventory levels and restocked shelves when needed.
  • Tracked sales figures on a daily basis and made recommendations based on trends observed.
  • Developed action plans to address any discrepancies or issues identified during the course of operations.
  • Fixed displays and other floor setups.
  • Helped customers with special requests.
  • Helped manager determine training and organizational needs.
  • Reported day-to-day store functions to supervisor.
  • Filled in for other employees to maintain workflows.
  • Enforced company procedures and protocols.
  • Maintained clean and organized facility to prevent accidents, damages and lost items.
  • Recorded quantities of damaged, faulty or expired items in product reports.
  • Created successful plans to maximize profits and reduce loss.
  • Increased sales by optimizing in-store promotional strategies.
  • Analyzed sales data to identify trends and adjust stocking levels accordingly.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Grocery Manager

Safeway
Yelm, WA
02.2021 - 03.2024
  • Developed and implemented store policies and procedures to ensure customer satisfaction.
  • Monitored inventory levels and stock shelves with new merchandise.
  • Maintained cleanliness of store by delegating tasks to the cleaning crew.
  • Implemented new methods for reducing shrinkage and increasing profitability.
  • Tracked sales data and identified trends in order to adjust pricing accordingly.
  • Resolved customer complaints in a courteous and professional manner.
  • Reviewed purchase orders for accuracy before submitting them for processing.
  • Oversaw daily operations of the store including opening and closing procedures.
  • Ordered supplies as needed while staying within budget parameters.
  • Delivered expert customer service to store patrons and assisted with locating desired items.
  • Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
  • Delegated work to staff, setting priorities and goals.

Meat Department Manager

Safeway
Lacey, WA
06.2006 - 06.2021
  • Managed daily operations of the Meat Department, including staffing and scheduling.
  • Ensured compliance with company policies, safety regulations, and sanitation standards.
  • Developed strategies to increase sales and profitability of the department.
  • Ordered, received, and stocked merchandise in a timely manner.
  • Provided training for new employees on proper meat cutting techniques, equipment usage, and safety protocols.
  • Supervised staff performance to ensure quality products were delivered consistently to customers.
  • Assisted in merchandising displays by rotating product regularly according to planograms.
  • Analyzed sales data to identify trends in customer preferences and adjust product selection accordingly.
  • Evaluated existing processes within the department and implemented changes where necessary.
  • Coached employees on proper handling procedures for raw meats.
  • Worked closely with other departments within the store to ensure smooth operation.
  • Adhered strictly to all food safety regulations set forth by local authorities.
  • Resolved conflicts between staff members or customers efficiently and professionally.
  • Monitored inventory usage, placed supply orders, and oversaw stocking of new goods.
  • Coached team members on equipment safety, food handling and merchandising techniques.
  • Advised customers on alternative cuts, cooking methods, storage requirements and nutritional aspects of meat.
  • Modeled primary and secondary meat cutting skills with steak and boning knives to mentor meat counter associates.
  • Used empathy and persuasive negotiation skills to deliver positive customer experience.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

High School Diploma -

North Thurston High School
Lacey, WA
06-2009

Skills

  • Microsoft Excel, Word, Power Point, Teams, etc use
  • Shrink management
  • Team Management
  • Promotional planning
  • Report Writing
  • Employee feedback
  • Documentation And Reporting
  • Customer Service
  • Resource Allocation
  • Policies and Procedures
  • Store Merchandising
  • Cash Management
  • Sales Strategies
  • Employee Scheduling
  • Performance Reviews
  • Stock replenishment
  • Employee Supervision
  • Recruitment and hiring
  • Floor display designs
  • Employee Motivation
  • POS system training
  • Loss Prevention Procedures
  • Team Leadership
  • Performance Assessment
  • Store maintenance
  • Employee Training
  • Friendly and Positive
  • Supply Ordering
  • Operations Management
  • Conflict Resolution
  • Problem-Solving
  • Delegating Work
  • Customer experience management
  • KPI Tracking

Timeline

Assistant Store Director

Safeway
05.2022 - Current

Grocery Manager

Safeway
02.2021 - 03.2024

Meat Department Manager

Safeway
06.2006 - 06.2021

High School Diploma -

North Thurston High School

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Kameron Sullivan