Summary
Overview
Work History
Education
Skills
Timeline
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Kameryn Nagel

Inez

Summary

Dynamic small business owner with a proven track record at Wildflour Breads, excelling in customer relations and financial management. Successfully enhanced operational efficiency and increased customer satisfaction through strategic marketing and relationship building. Adept at fostering a positive workplace culture while achieving financial growth and implementing effective business processes.

Overview

5
5
years of professional experience

Work History

Owner/baker

Wildflour Breads
10.2022 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.

Administrative Assistant

Cowboy Containments, Inc.
03.2021 - 09.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.

Store Manager

Bliss Formals
08.2020 - 02.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Supervised guests at front counter, answering questions regarding products.

Education

Yorktown High School
Yorktown, TX

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Marketing
  • Financial management

Timeline

Owner/baker

Wildflour Breads
10.2022 - Current

Administrative Assistant

Cowboy Containments, Inc.
03.2021 - 09.2022

Store Manager

Bliss Formals
08.2020 - 02.2021

Yorktown High School

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Kameryn Nagel