Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Protective Industrial Products, Inc.
05.2024 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained inventory of office supplies and placed orders.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Established administrative work procedures to track staff's daily tasks.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Assisted coworkers and staff members with special tasks on daily basis.
Managed filing system, entered data and completed other clerical tasks.
Liaised between clients and vendors and maintained effective lines of communication.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
HR Assistant
Express Employment Professionals
09.2023 - 05.2024
Reviewed and screened applicant resumes to identify qualified candidates.
Partnered with management team to coordinate on-boarding and off-boarding processes.
Responded to inquiries by answering telephone calls, in-person questions and emails.
Maintained office supplies, distributed mail and processed invoices for payment.
Documented human resources records and maintained confidentiality of sensitive personal information.
Supported coordination of benefits open enrollment activities and process.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Screened applicant resumes and coordinated both phone and in-person interviews.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Organized new employee orientation schedules for new hires.
Developed and maintained HR policies and procedures.
Scheduled and coordinated interviews between hiring managers and potential candidates.
Responded to employee inquiries regarding benefits and other HR topics.
Participated in job fairs to recruit new talent.
Pathology Support Tech
Baptist Memorial Hospital
01.2021 - 08.2023
Assist Pathologist in cutting room
Perform frozen sections using cryostat
Prepare tissue to be sent out for further testing
Records the number of cases daily, maintains the log of decal specimens, and keeps quality control charts on equipment in the accession and cutting room
Responsible for proper disposal and handling of hazardous waste to include xylene recycling and dispose of specimens according to procedures
Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals
Check campus surgery schedules for probable frozen sections, collect specimens from all campus surgery locations ensuring they are properly listed, and check the surgery board for add cases, cancels, and late specimens
Direct Support Professional
Climb-Baddour
06.2018 - 12.2022
Assist in meeting the needs of individuals as outlined in their personal goals and objectives
Assist in maintaining records set forth by Department of Mental Health Minimum Standards
Assist individuals in developing personal adjustments skills, independent living and vocational skills
Assist with preparing meals for clients and feeding if necessary
Making phone calls to clients' family members when needed
Filing important personal documents
Answering the phone and taking messages when needed
Provide transportation to and from destinations as set forth in the treatment plan
Intern
Region IV Mental Health Services
01.2016 - 06.2018
Assist in meeting the needs of individuals as outlined in their personal goals and objectives
Assist in maintaining records set forth by Department of Mental Health Minimum Standards
Assist individuals in developing personal adjustments skills, independent living and vocational skills
Assist with toileting when necessary
Assist with preparing meals for clients and feeding if necessary
Making phone calls to clients' family members when needed
Filing important personal documents
Answering the phone and taking messages when needed
Provide transportation to and from destinations as set forth in the treatment plan
Education
Certification in Medical Assisting -
Delta Technical College
HORN LAKE, MS
01.2016
Pre-Nursing
Northwest Mississippi Community College
Southaven, MS
05.2015
Pre-Nursing
The University of Mississippi
Oxford, MS
05.2014
Diploma - undefined
COLDWATER HIGH SCHOOL
COLDWATER, MS
01.2012
Skills
Good communication Skills
Good problem solving
Good knowledge about administration
Ability to work under pressure
Experienced in blood draws
Experienced in injections
Proficient in taking medical history of patients
Ability to handle tempered patients
Ability to maintain patient privacy and confidentiality
Good computer skills
Good Clerical Skills
Meeting planning
Filing
Records retrieval
Reception oversight
Mail handling
Scheduling
Bookkeeping
Administrative operations
Resourceful
Microsoft PowerPoint
Problem-solving
Multi-line phone proficiency
Highly organized
Deadline oriented
Operational processes
Internet research
Strong interpersonal skills
Policy and procedure modification
Tech-Savvy
Customer service
Quality assurance
Excel spreadsheets
Office administration
Microsoft outlook
Coursework
OSHA Certified
CPR Certified
HIPPA Training
MANDT Training
Person Centered Planning Training
Timeline
Administrative Assistant
Protective Industrial Products, Inc.
05.2024 - Current
HR Assistant
Express Employment Professionals
09.2023 - 05.2024
Pathology Support Tech
Baptist Memorial Hospital
01.2021 - 08.2023
Direct Support Professional
Climb-Baddour
06.2018 - 12.2022
Intern
Region IV Mental Health Services
01.2016 - 06.2018
Pre-Nursing
Northwest Mississippi Community College
Pre-Nursing
The University of Mississippi
Diploma - undefined
COLDWATER HIGH SCHOOL
Certification in Medical Assisting -
Delta Technical College
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