Kamesha Plater-Jenkins
Shreveport,LA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Human Resources Administrative Assistant
City of Shreveport
11.2022 - Current
- Served as the receptionist for the HR department from 11/22 to 6/23.
- Provided administrative and clerical support to management and staff.
- Composed letters, memos, reports, and drafts.
- Updated spreadsheets via Microsoft Excel and Word.
- Efficiently delivered personnel information to management for speedy corrective action.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Maintained and scheduled complex calendars.
- Organized new employee orientation schedules for new hires.
- Processed employee termination paperwork at direction of supervisory staff.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Participated in job fairs to recruit new talent.
Patient Rep II/ Admitting
CHRISTUS Health
11.2019 - 03.2023
- Scheduled appointments for patients and placed reminder calls 48 hours before office visits.
- Input demographic data, labs, orders, etc.
- Verified any changes or data updates to patient records and checked insurance information at each appointment.
- Monitored patient flow throughout day to maintain appointment times and schedules.
- Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Engaged with patients to provide critical information.
- Verified patient insurance eligibility and entered patient information into system.
Medical Records Technician
ScanSTAT Technologies
11.2019 - 04.2022
- Kept accurate log of requests for medical information and records.
- Maintained patient records in compliance with security regulations.
- Reviewed charts and flagged incomplete or inaccurate information.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Maintained patient confidence by keeping patient records information confidential.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Responded to patient inquiries to provide information and details of medical records.
- Input data into computer programs and filing systems.
Medical Records Clerk & Unit Clerk
LifeCare Hospital Shreveport
04.2016 - 06.2020
- Maintained patient confidence by keeping patient records information confidential.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Maintained patient records in compliance with security regulations.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Responded to patient inquiries to provide information and details of medical records.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Supported medical staff by providing organized and accurate medical records.
- Printed and photocopied documents to provide patients with copies of medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Scanned medical records in digital format for easy retrieval and accessibility.
Education
Associate of General Studies - Science
Southern University Shreveport
Shreveport, LA01.2015
Skills
- Maintaining files
- Effective Planning
- Computer Literacy
- Scheduling
- Administrative Skills
- Benefits Administration
- Human resources administration
- Office Administration
- Mail handling
- Administrative Support
- Microsoft Office and Docusign
- Data Entry
- Call Management
- Appointment Scheduling
- Client Relations
- Documentation
- Microsoft Outlook
- Customer Service
- Filing
- Microsoft Office Suite
- Microsoft Excel
- Spreadsheets
- Clerical Support
Timeline
Human Resources Administrative Assistant
City of Shreveport
11.2022 - Current
Patient Rep II/ Admitting
CHRISTUS Health
11.2019 - 03.2023
Medical Records Technician
ScanSTAT Technologies
11.2019 - 04.2022
Medical Records Clerk & Unit Clerk
LifeCare Hospital Shreveport
04.2016 - 06.2020
Associate of General Studies - Science
Southern University Shreveport
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