Kameshia Vallery
Houston,TX
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
15
15
years of professional experience
Work History
Office Manager
M.V. Cleaning Construction
08.2013 - 05.2023
- Led Administrative office operations, greeting visitors, answering high-volume of incoming phone calls and delivering world-class service to customers
- Coordinating appointments and meetings and managing staff calendars and schedules
- Supervising, mentoring, training, and coaching office staff and delegating assignments to ensure maximum productivity
- Prepared Bid Proposals and keeping up with current contracts
- Purchasing office supplies and equipment and maintaining proper stock levels
- Assigning weekly Payroll and reconcile expense reports
- Producing reports, composing correspondence, and drawing new contracts
- Creating presentations and other management-level reports.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Controlled finances to lower costs and keep business operating within budget.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Reported to senior management on organizational performance and progress toward goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Front Office Assistant
Healthy Connections, Inc
05.2012 - 08.2013
- Answer multi line phone calls and created patient charts
- Entered patient insurance information into the system for billing specialist
- Knowledge of OSHA and JCAHO
- Customer Service, Send/Receive Faxes
- Recorded and filed patient data and medical records
- Strictly followed all federal and state guidelines for release of information while Scheduling patient appointments.
Teacher Assistant
Kids R Kids
08.2008 - 05.2012
- Follow lesson plans provided by teacher to create a cohesive and consistent learning experience for children
- Manage the room effectively to encourage student participation, minimize distractions and maintain a positive learning environment
- Adapt teaching methods to fit the needs of each individual student
- Supervise students in and out of the classroom, including in the halls, on the playground, and in the classroom.
Education
Associate of Arts - AA - Business Administration and Management
Lone Star College
Houston, TX11.2015
Skills
- Customer Service
- Organization Skills
- Time Management
- Multitasking
- Communication
- Leadership
- Teamwork
- Problem Solving
- Critical Thinking
- Project Management
- Microsoft Office, word, Excel, And PowerPoint
- Financial Management and Reporting
Additional Information
- Licensed Real Estate Agent.
Timeline
Office Manager
M.V. Cleaning Construction
08.2013 - 05.2023
Front Office Assistant
Healthy Connections, Inc
05.2012 - 08.2013
Teacher Assistant
Kids R Kids
08.2008 - 05.2012
Associate of Arts - AA - Business Administration and Management
Lone Star College
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