Kamesia Nichols
Fort Worth,TX
Summary
Dynamic professional with extensive experience in healthcare administration and client support. Proven expertise in electronic health record management and conflict resolution, ensuring efficient patient intake and claims processing. Recognized for enhancing operational efficiency and maintaining compliance with healthcare regulations.
Overview
10
10
years of professional experience
Work History
Intake Coordinator (Overnight)
Connections Wellness Group
Fort Worth, TX
09.2025 - Current
- Conducted initial assessments, evaluations, and reassessments of clients' mental health status.
- Coordinated patient intake processes and verified insurance information efficiently.
- Educated patients about services offered and provided guidance on next steps in care.
- Handled sensitive patient information while ensuring confidentiality and privacy protocols were followed.
- Made referrals to appropriate community agencies for additional support services when needed.
Outreach Coordinator / Customer Service (Contract)
United Healthcare
Fort Worth, TX
02.2024 - 07.2024
- Initiated contact with insurance companies to obtain necessary verification information.
- Performed follow-up calls to confirm receipt of authorization requests by insurance companies.
- Processed and tracked patient benefit claims in accordance with established procedures.
- Researched discrepancies between patient records and insurance company documentation.
- Analyzed denied claim data to identify trends in claim denials.
Senior Credit Associate
Bread Financial
Fort Worth, TX
05.2021 - 12.2023
- Processed credit loan applications from 50 vendors, ensuring accuracy and compliance.
- Conducted financial analysis to assess customer creditworthiness for loan applications.
- Authorized credit limit increases up to $100,000 based on thorough evaluations.
- Reconciled customer accounts to identify and document delinquencies or disputes.
- Updated credit and loan files regularly to maintain precise records.
Senior Credit Associate
Hudson Bay
Jackson, MS
10.2018 - 06.2020
- Analyzed customer financial statements for accuracy before processing loan requests.
- Verified identity, income, and employment details of customers.
- Cross-checked customer information with third-party sources like Experian and Equifax.
- Conducted detailed calculations to validate income, assets, liabilities, and other applicant data.
Medical Claims Representative
Curae Health
Madison, MS
03.2016 - 09.2018
- Assisted customers with inquiries about the status of their claims via telephone or email.
- Performed data entry into the computer system to record information regarding claim status.
- Tracked progress of pending cases through manual follow-up or automated systems.
- Maintained up-to-date knowledge about changes in healthcare reform legislation affecting provider reimbursements.
Education
Associate of Science - Healthcare Management
Ultimate Medical Academy
Clearwater, FLHigh School Diploma -
Christ Missionary Industrial School
Jackson, MSSkills
- Electronic health record management
- Claims processing and billing
- Client support and payment solutions
- Credit evaluation and insurance verification
- Conflict resolution
- Healthcare administration
- Data entry proficiency
- Typing speed: 50 WPM
Timeline
Intake Coordinator (Overnight)
Connections Wellness Group
09.2025 - Current
Outreach Coordinator / Customer Service (Contract)
United Healthcare
02.2024 - 07.2024
Senior Credit Associate
Bread Financial
05.2021 - 12.2023
Senior Credit Associate
Hudson Bay
10.2018 - 06.2020
Medical Claims Representative
Curae Health
03.2016 - 09.2018
Associate of Science - Healthcare Management
Ultimate Medical Academy
High School Diploma -
Christ Missionary Industrial School