Accomplished Consultant with a proven track record at Synchrony, leading initiatives that saved $12MM annually. Expert in stakeholder engagement and project leadership, adept in MS Office and fostering team collaboration. Spearheaded major projects with strategic insight, ensuring seamless execution and continuous improvement. Skilled in transforming challenges into solutions, enhancing operational efficiency and client satisfaction.
Hi, I’m
Kami Blake
Marketing
Summary
Overview
17
years of professional experience
Work History
Synchrony
Digital Campaign Manager
11.2023 - 12.2024
Job overview
- Led a 12-month multi-stage initiative that converted 6.2 million accounts to paperless, resulting in $12MM annual savings
- Managed execution of internal projects, overseeing all campaign elements including emails, direct mail, and statement inserts
- Collaborated with agile teams to deliver coordinated rollouts aligned with strategic growth objectives
- Developed and implemented testing strategies to optimize campaign effectiveness and digital engagement
- Served as the primary liaison for project stakeholders, ensuring clear communication and timely updates
Circa Healthcare
Sr. Client Engagement Manager
01.2022 - 01.2023
Job overview
- Managed client relationships and project execution for Zoetis, ensuring seamless delivery of marketing initiatives
- Forecasted workflows, anticipated financial impacts, and ensured accurate billing to align agency and client objectives
- Ensured compliance with regulatory requirements, including Veeva Vault and legal standards
- Developed innovative solutions to meet client goals and strategic marketing objectives
Tufts Health Plan
Enterprise Program Manager III
01.2020 - 01.2022
Job overview
- Led cross-functional teams to implement and manage complex projects, driving operational efficiency
- Facilitated communication between clients and internal teams, proactively managing risks and reporting updates
- Championed continuous improvement initiatives, incorporating lessons learned and best practices into program operations.
- Established and maintained relationships with vendors and external partners, negotiating contracts to support program objectives.
TIAA
Sr. Account Manager, Creative Operations
01.2011 - 01.2015
Job overview
- Provided strategic and tactical recommendations to support sales and marketing programs
- Managed collaboration between creative, marketing, and compliance teams to streamline project execution
- Led and mentored a team of five, fostering a high-performance work environment
Hill Holliday
Sr. Agency Project Manager
01.2010 - 01.2011
Job overview
- Managed multi-channel marketing projects for Bank of America, ensuring on-time, on-budget delivery
- Partnered with account management, creative, and production teams to align project goals with client expectations
Arnold Worldwide
Agency Project Manager
01.2008 - 01.2010
Job overview
- Managed projects for Progressive Insurance and the American Red Cross across digital, print, and broadcast channels
- Acted as the main client liaison, effectively handling feedback, revisions, and approvals
Education
Emmanuel CollegeBoston, MA
Bachelor of Business
University Overview
Bay State CollegeBoston, MA
Associate of Business
University Overview
Skills
- MAC
- MS office
- Asana
- Workfront
- Team collaboration
- Customer relationship management
- Project implementation
- Problem-solving
- Project management
- Processes and procedures
- Continuous improvement
- Stakeholder engagement
- Project leadership
- Time management
Timeline
Digital Campaign Manager
Synchrony
11.2023 - 12.2024
Sr. Client Engagement Manager
Circa Healthcare
01.2022 - 01.2023
Enterprise Program Manager III
Tufts Health Plan
01.2020 - 01.2022
Sr. Account Manager, Creative Operations
TIAA
01.2011 - 01.2015
Sr. Agency Project Manager
Hill Holliday
01.2010 - 01.2011
Agency Project Manager
Arnold Worldwide
01.2008 - 01.2010
Emmanuel College
Bachelor of Business
Bay State College
Associate of Business
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