Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KAMI BRITT-POGUE

Newton,NJ

Summary

I bring over two decades of dynamic leadership experience as a healthcare middle manager, passionately driven to deliver outstanding results. With a proven track record in managed care, network development, and negotiations, I've honed my expertise in customer service excellence and root cause issue resolution. My career has been marked by successful collaboration with various Dental Service Organizations (DSOs), where I've adeptly navigated multifaceted challenges. Now, I'm eagerly seeking a growth-oriented role where I can harness my extensive industry knowledge to not only meet but consistently surpass performance expectations, driving lasting success for my team and organization.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Network Development Manager

MetLife
05.2022 - Current
  • Strategically Negotiated Fee Schedules: Skillfully negotiated fee schedules, ensuring the maintenance of competitive pricing in the territory encompassing DE, NH, and MD, which enhanced cost- effectiveness and market competitiveness
  • Achieved Impressive Network Retention: Demonstrated exceptional negotiation prowess, resulting in an impressive 80% retention rate of the network in DE
  • This achievement underscores my ability to build and maintain valuable professional relationships
  • Key Partnership Acquisition: Successfully recruited Dental Service
  • Organization (DSO) Dental 365 as a valued partner for MetLife, a pivotal accomplishment that led to the establishment of eight new locations in MA
  • This strategic alliance brought over 20 new providers into the MetLife network, significantly expanding our market reach
  • Streamlined Network Management: Diligently managed the PDP dental network, ensuring its vitality through proactive recredentialing efforts
  • Maintained up-to-date and accurate network information through timely and concise updates, contributing to smooth operations and compliance.

Territory Manager

GEHA
06.2019 - 05.2021
  • Exceeded Network Growth Targets: Effectively managed recruitment activities within the dental network territory spanning
  • NY, NJ, and DE
  • Achieved an impressive growth rate of 35%, surpassing established network expansion goals
  • Strategic Process Improvement: Proactively identified and implemented process improvements, particularly in areas requiring enhancement
  • Successfully fostered relationships with dental societies to bolster company visibility, amplifying our presence in the market
  • Informed Negotiations with Data-Driven Insights: Leveraged fee schedule analytics to provide data-driven insights for negotiations with dentists and other decision-makers
  • This analytical approach enhanced our negotiation strategies, resulting in more favorable outcomes.

Network Liaison/Network Recruiter

Delta Dental
06.2008 - 05.2018
  • Exceptional Network Growth Achievement: Delivered outstanding results by exceeding network growth goals by an impressive 125%
  • Leveraged deep industry knowledge to develop and execute innovative recruitment strategies, driving substantial expansion
  • Nurtured Key Relationships: Cultivated and maintained valuable relationships with prominent large group practices and Dental Service Organizations (DSOs)
  • This proactive approach involved building rapport and ensuring consistent communication, enhancing collaboration and partnerships
  • Efficient Documentation and Coordination:Utilized advanced tools like P360 to meticulously record concise and informative notes
  • Seamlessly coordinated requests with other departments, demonstrating strong organizational skills in both recruiting and liaison roles
  • High Retention Rates: Achieved a remarkable 90% retention rate of dental network providers due for recredentialing
  • This accomplishment highlights the effectiveness of my retention strategies and commitment to maintaining a robust provider network
  • Proactive Network Management: Addressed network adequacy and accuracy to align with industry standards
  • Proactively generated recruitment lists for contact, ensuring that network standards were met and exceeded
  • Interdepartmental Collaboration: Fostered a collaborative and symbiotic relationship with the sales team, promoting seamless cooperation between departments
  • This synergy contributed to achieving common objectives and maximizing results.

Key Account Manager

Davis Vision
01.2006 - 06.2008
  • Strategic Regional Key Account Management: Spearheaded regional key account management for major vision retail chains, encompassing both standalone and large-box outlets
  • Effectively managed critical relationships to drive business growth and maximize customer satisfaction
  • Streamlined Credentialing Processes: Facilitated the efficient credentialing of new practitioners at each location through meticulous analysis and communication with relevant stakeholders
  • Ensured that all necessary parties were promptly informed, contributing to swift onboarding
  • Effective Contact Management: Demonstrated strong organizational skills by maintaining and enhancing contact management systems
  • Developed comprehensive spreadsheets for contacts at each entity and created rosters of responsible parties at each location, optimizing information accessibility
  • Proactive Stakeholder Liaison: Acted as a vital liaison between external customers, subject matter experts, and internal teams
  • Ensured consistent and timely delivery of key deliverables, fostering strong communication and collaboration.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.

Education

Associate of Arts - Anthropology

Sussex County Community College
Newton, NJ
12.2023

Skills

  • Leadership experience
  • Data Analysis
  • Collaboration talent
  • Problem-solving abilities
  • Team building
  • Fostering Innovation
  • Negotiation
  • Relationship building
  • Recruitment strategy
  • Detail-oriented
  • Social Media Platforms
  • Microsoft Office
  • Google Docs
  • NDM
  • Salesforce
  • MailChimp

Certification

Health and Life License 2017

Timeline

Network Development Manager

MetLife
05.2022 - Current

Territory Manager

GEHA
06.2019 - 05.2021

Network Liaison/Network Recruiter

Delta Dental
06.2008 - 05.2018

Key Account Manager

Davis Vision
01.2006 - 06.2008

Associate of Arts - Anthropology

Sussex County Community College

Similar Profiles

CREATE PROFILE
KAMI BRITT-POGUE