Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Sales Associate
Jeff's Fireworks
03.2023 - Current
Helped customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Answered customer questions about merchandise.
Solved customer challenges by offering relevant products and services.
Accurately processed POS.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged with customers to effectively build rapport and lasting relationships.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Head Chef
Fife Lake Inn
10.2019 - 03.2022
Created recipes and prepared advanced dishes.
Oversaw scheduling, inventory management, and supply ordering.
Placed orders to restock items before supplies ran out.
Hired, managed, and trained kitchen staff.
Arranged for kitchen equipment maintenance and repair when needed.
Interacted with guests to obtain feedback on product quality and service levels.
Planned promotional menu additions based on seasonal pricing and product availability.
Monitored line processes to maintain consistency in quality, quantity, and presentation.
Developed and cooked memorable dishes that brought new customers into establishment.
Soux Chef/ Morning Chef
Evergreen Resort
04.2010 - 10.2019
Trained and mentored new staff members.
Set up and broke down kitchen for service.
Monitored food production to verify quality and consistency.
Utilized culinary techniques to create visually appealing dishes.
Developed and remained accountable for safety, quality, consistency and adherence to standards.
Trained and managed kitchen personnel and supervised related culinary activity.
Placed orders to restock items before supplies ran out.
Kitchen Supervisor
Kettunen Center
05.2003 - 04.2010
Monitored food preparation, production, and plating for quality control.
Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Managed inventory.
Trained new hires.
Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Education
Associate of Arts - Foreign Language Teacher Education
Northwestern Michigan College
Traverse City, MI
2028
No Degree - Cooking Classes And Business Management Courses
Grand Rapids Community College
Grand Rapids, MI
09.2011
No Degree - Language Arts Education
Baker College
Cadillac, MI
09.2010
High School Diploma -
Pine River High School
Tustin, MI
06.2007
Skills
Cash Handling Accuracy
Stockroom Upkeep
Guest Relations
Inventory Pricing
Customer Service
Excellent People Skills
Microsoft Access
Read, write, and speak 3 languages
Languages
Portuguese
Limited Working
Spanish
Native or Bilingual
Timeline
Sales Associate
Jeff's Fireworks
03.2023 - Current
Head Chef
Fife Lake Inn
10.2019 - 03.2022
Soux Chef/ Morning Chef
Evergreen Resort
04.2010 - 10.2019
Kitchen Supervisor
Kettunen Center
05.2003 - 04.2010
Associate of Arts - Foreign Language Teacher Education
Northwestern Michigan College
No Degree - Cooking Classes And Business Management Courses