Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kami Kidd

Hamilton,OH

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Certified Clinical Medical Assistant

Mercy Health
09.2020 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Verified patient insurance coverage and collected required co-payments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Measured patient pulse oximetry.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.

Registrar

Cincinnati Children's Hospital
02.2020 - 07.2020
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Updated computer system with latest information to keep records current and accurate.
  • Monitored enrollment processes to meet regulations and accreditation standards.
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Facilitated timely check-in by greeting visitors and establishing purpose of visits.
  • Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
  • Coordinated with nursing staff to process and direct patients to appropriate departments
  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
  • Collected and processed co-payments and out-of-pocket charges using [Software].
  • Used [Software] to schedule and manage patient appointments.
  • Verified insurance coverage to confirm patient coverage for necessary medical services.
  • Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Gathered demographic and insurance information to register patients for medical appointments.
  • Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
  • Provided counseling to help patients navigate financial assistance programs for uncovered bills.
  • Followed up on missed appointments with patients to reschedule and promote continuity of care.
  • Resolved scheduling conflicts to avoid double-booked appointments and provider availability issues.
  • Scheduled [Number]+ daily appointments using computerized calendars.

Private Care Provider

Ohio Department Of Medicaid
09.2008 - 03.2020
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Maintained entire family's schedule and organized events.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Liaised with key accounts to deliver targeted administrative household support.

Group Home Manager

ECI
04.2003 - 09.2008
  • Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
  • Created staff work schedules so each shift had appropriate number of employees for coverage.
  • Assisted residents with basic hygiene and healthcare needs.
  • Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
  • Mentored and coached staff to improve performance and interactions with residents.
  • Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
  • Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
  • Monitored direct care activities for optimal patient protections and infection control standards.
  • Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
  • Protected clients' monies and property by tracking spending and reconciling accounts.
  • Scheduled physician and other appointments for residents, providing transportation to each visit.
  • Offered learning opportunities to help residents develop important life skills.
  • Organized entertaining recreational activities for home while staying within $[Amount] budget.
  • Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
  • Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
  • Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
  • Provided leadership, guidance and support to staff members.
  • Monitored program performance and outcomes for successful delivery of services.
  • Developed and implemented training programs for staff.
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
  • Created and managed budgets, efficiently allocating resources for social and community service projects.
  • Implemented strategies to increase public awareness of social and community service programs.
  • Partnered with local organizations to expand access to social and community services.
  • Researched best practices and developed strategies to improve program outcomes.
  • Coordinated with community stakeholders for successful implementation of social and community service initiatives.
  • Collaborated with community members to develop and implement service initiatives.
  • Assessed community needs and identified resources for social and community service programs.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Advocated for social and community service programs to increase awareness and funding.
  • Managed volunteer programs focused on providing community services to underserved populations.

Shift Manager/Key Holder

McDonald's
05.1991 - 05.1996
  • Completed store opening and closing procedures.
  • Trained and mentored new employees.
  • Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Processed cash, credit, debit, and check payments.
  • Counted out cash drawers and balanced totals.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Received and counted money.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Opened inventory boxes and restocked shelves.
  • Kept store clean and organized to provide shoppers with pleasant experience.
  • Oversaw team of 20 employees.
  • Managed store's stock inventory and ordered new merchandise to replenish low-stock items.
  • Created employee schedules to align coverage with forecasted demands.
  • Tracked, analyzed and reported store sales performance metrics to store manager.
  • Monitored and restricted access to keys to maintain store security.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.

Education

No Degree - CCMA- CERTIFICATION

Cincinnati State Technical And Community College
Cincinnati, OH
11.2021

Skills

  • Customer Service- Provides service to doctor's, pharmacies, suppliers, State of Ohio Vaccination Program, other facilities
  • Attention to detail- Accuracy is vital and essential in medicine One error can substantially impact treatment provided to patients
  • Adaptability- Continuously adapting to new medical software (Epic) Continually updating, and verifying vital information
  • Willingness to learn- Learning in an ever-revolving and changing process, learning new rules/strategies, and procedures

Certification

  • CCMA - Certified Clinical Medical Assistant
  • Phlebotomy License -

Timeline

Certified Clinical Medical Assistant

Mercy Health
09.2020 - Current

Registrar

Cincinnati Children's Hospital
02.2020 - 07.2020

Private Care Provider

Ohio Department Of Medicaid
09.2008 - 03.2020

Group Home Manager

ECI
04.2003 - 09.2008

Shift Manager/Key Holder

McDonald's
05.1991 - 05.1996

No Degree - CCMA- CERTIFICATION

Cincinnati State Technical And Community College

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