Summary
Overview
Work History
Education
Skills
Certification
Industries
Timeline
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Kami Kugler

Summary

Dynamic and results-driven professional with a proven track record of helping businesses achieve profitability through strategic optimization, process application, and organizational improvements. Outgoing, personable, and highly adaptable, I excel in building strong relationships with clients and teams, creating collaborative environments that drive success. A dedicated hard worker and quick learner, I am consistently recognized for my strong work ethic and the significant value I bring to any role. I take pride in delivering actionable insights and tangible results, and am committed to helping businesses reach their full potential.

Overview

9
9
years of professional experience
1
1
Certification

Work History

ELDT Driver Training Assistant/Bus Driver

ESD Transportation
01.2024 - Current
  • Maintain and keep accurate personnel records and DQ Files to ensure compliance and complete documentation for CDL Drivers, ParaProfessionals, and SVPs
  • Facilitate understanding of DQ requirements, including Driver Qualification File Compliance Training (Jan 2025)
  • Develop and streamline file management systems
  • Support Transportation staff with filing and general office tasks
  • Update and simplify training materials for diverse learning styles
  • Develop an inventory management system for the shop

Product Operations Analyst

Pax8
01.2020 - 01.2023
  • Trained new hires and cross-functional teams to expand provisioning skills and responsibilities
  • Identified process inefficiencies and implemented improvements
  • Wrote user stories to enhance order-to-cash experiences for internal users, vendors, and partners
  • Studied Pax8 Platform to become a subject matter expert and escalation point
  • Analyzed data and reports to support decision-making for Vendor Product Management
  • Contributed to backlog grooming and project prioritization with Product Ops and Dev teams
  • Built strong stakeholder relationships to drive process improvements
  • Point of contact for all teams for troubleshooting and development issues

Logistics Processor

Nordstrom
01.2019 - 01.2020
  • Promoted to Markdown Coordinator for leading team creation, training programs, and process optimization
  • Developed and delivered training to align Intake and Markdown teams with updated Nordstrom standards
  • Managed markdown team operations, including scheduling, training, and performance oversight
  • Supported cross-departmental inventory accuracy and logistics execution
  • Acted as key liaison with stores and leadership to resolve issues and escalate system bugs

Director of Operations & Programs

Alpine Volleyball Academy
01.2017 - 01.2020
  • Director of Defensive and Libero special group and development and Lead Trainer (athletes & coaches)
  • Lead Coach for team programming and Developmental programs, as well as new athlete outreach
  • Execute delivery of technical training and rigid practice plans across programs in set practice deadlines
  • Advance athlete skill set building of season programming to meet phase goals throughout season
  • Establish and grow desired club culture amongst all programs and age levels, including outreach programs

Manager

The Courtside Café
01.2016 - 01.2017
  • Reduced costs across labor, waste, inventory, and storage
  • Built vendor relationships to source products aligned with customer and business needs
  • Solved operational challenges creatively within budget constraints
  • Managed scheduling, hiring, training, and event coordination
  • Oversaw all business operations, including ordering, reporting, marketing, and client communications
  • Managed scheduling, staffing, and event coordination with renters and external partners

Education

BA - Business Management and Sports Operations

Pacific University
Forest Grove, OR

Skills

  • Office Management
  • Public Relations
  • Budget Optimization
  • Customer Service & Communication
  • Calendar & Event Coordination
  • Human Resources Management
  • Staff Supervision & Development
  • Facility Maintenance Coordination

Certification

  • Business of Sports – Leeds School of Business, University of Colorado (2013)
  • Greener Apron – Walton Sustainability Solutions Initiative Department, Arizona State University (2018)
  • Notary – Valid until 2025
  • CPR/First Aid – Valid until 2026
  • CDL– Valid until 2028

Industries

Financial, Athletics, Customer Service, Logistics, Product, Cloud Marketplace/Integration, Education

Timeline

ELDT Driver Training Assistant/Bus Driver

ESD Transportation
01.2024 - Current

Product Operations Analyst

Pax8
01.2020 - 01.2023

Logistics Processor

Nordstrom
01.2019 - 01.2020

Director of Operations & Programs

Alpine Volleyball Academy
01.2017 - 01.2020

Manager

The Courtside Café
01.2016 - 01.2017

BA - Business Management and Sports Operations

Pacific University
Kami Kugler