Kami Link
Dover,PA
Summary
Dynamic professional with a proven track record at WellSpan Medical Group, excelling in patient scheduling and data entry. Providing exceptional customer service, enhancing patient satisfaction and streamlining office operations. Adept at managing electronic health records while fostering positive client relations through effective communication and empathy.
Overview
31
31
years of professional experience
Work History
Attendance Secretary
Dover Area School District
08.2021 - Current
- Managed daily attendance records to ensure accuracy and compliance with school policies.
- Assisted in processing absence notifications from parents and guardians.
- Coordinated communication between teachers, students, and families regarding attendance-related matters.
- Utilized school management software to maintain updated student attendance data.
- Supported administrative team by preparing attendance reports for review meetings.
- Responded promptly to inquiries related to student absences or tardiness issues.
- Maintained confidentiality of student information by adhering strictly to FERPA guidelines when handling sensitive data.
- Promoted a safe learning environment by verifying visitor credentials before granting access to campus facilities.
- Mitigated variety of student and parent complaints and problems daily.
- Stayed current on best practices in attendance management through regular professional development opportunities and networking with peers in the field.
- Contributed to a positive school atmosphere by greeting students, staff, and visitors professionally and courteously each day.
- Enhanced truancy prevention efforts with proactive outreach to parents/guardians regarding changes in their child''s attendance patterns or concerns about unexcused absences.
- Facilitated smooth administrative operations by managing incoming phone calls, emails, and visitors related to attendance matters.
Physician Office Assistant
WellSpan Medical Group
04.1994 - 12.2020
- Coordinated patient scheduling and managed appointment logistics to optimize office workflow.
- Facilitated patient check-in and registration processes, ensuring accuracy of information collected.
- Assisted in maintaining electronic health records, updating patient information with attention to detail.
- Provided exceptional customer service during phone interactions, addressing concerns with empathy and professionalism.
- Enhanced patient satisfaction by providing friendly and efficient front desk support.
Education
Diploma - Medical Secretary Diploma
Consolidated School of Business
York, PA05-1994
Skills
- Scheduling appointments
- Data entry proficiency
- Calendar management
- Customer service
- Telephone and email etiquette
- Customer and client relations
Timeline
Attendance Secretary
Dover Area School District
08.2021 - Current
Physician Office Assistant
WellSpan Medical Group
04.1994 - 12.2020
Diploma - Medical Secretary Diploma
Consolidated School of Business
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