Kami Pollock
Lehi
Summary
Current Teaching Assistant looking to step into the role of Full-Time Educator while working towards credentialing in the State of Utah.. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Teacher's Assistant
Ascent Academy Saratoga Springs
Saratoga Springs, UT
08.2024 - Current
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Copied, organized and distributed classroom assignments or other paperwork.
- Mentored and tutored individual students needing additional help.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Taught courses under guidance of senior instructors.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Office Manager
Pediatric Smiles and Braces
Orem, UT
09.2023 - Current
- Responsible for attracting, interviewing, hiring and onboarding employees
- Manage a team of 30 employees
- Provide constant training at weekly meetings
- Tracking KPI's
- Build a positive culture of effective cooperation, inclusion and happy patients
- Oversee staff scheduling
- Verify frequencies and coverage of insurance before patient appointments
- Help in all positions of the office as needed
- Mastering Open Dental
- All other duties as assigned
Assistant Office Manager
Cedar Hills Family Dentistry
Cedar Hills, UT
08.2020 - 05.2022
- Resolve patient issues in accordance with company policies and procedures
- Insurance breakdowns and entering in Dentirx
- Posting EOBs in Dentrix
- AR and insurance aging
- Organize and present payment schedules with patients
- Train, develop and manage staff to meet performance standards
- Identify areas of improvements and concerns and implement appropriate corrective actions
- Oversee staff scheduling as to ensure full coverage
- Run and analyze management reports
- Adhere to all HIPAA regulations
- Acquire knowledge of dental softwares and operating systems
- All other duties as assigned
Front Office/Insurance Specialist
Stonehaven Dental
Saratoga Springs/Draper, UT
06.2018 - 08.2020
- Answered and managed incoming calls, route calls take or delivered messages, schedule patients appointments, filled in cancellations and no shows, provide daily appointment schedules to the appropriate staff
- Verify patients insurance and prepared claim forms for dental insurance
- Inform patients of financial treatment plan options
- Collect and receipt payments from patients at time of treatment
- Assist in dental chart preparation prior to patients appointments
- Provide oral health education for patients and caregivers as directed by the dentist
- Open Dental
Education
Bachelor of Arts - Elementary Education
Western Governors University
Salt Lake City, UT09-2025
Skills
- Positive attitude
- Classroom support
- Clear oral/written communication
- Classroom management
- Relationship building
Timeline
Teacher's Assistant
Ascent Academy Saratoga Springs
08.2024 - Current
Office Manager
Pediatric Smiles and Braces
09.2023 - Current
Assistant Office Manager
Cedar Hills Family Dentistry
08.2020 - 05.2022
Front Office/Insurance Specialist
Stonehaven Dental
06.2018 - 08.2020
Bachelor of Arts - Elementary Education
Western Governors University