Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kami Poor

Lubbock

Summary

Dynamic Texas Tech Alumna with a Bachelors in Psychology and Specialized Studies in Forensic Sciences. Demonstrates a proven track record of rapid learning, adaptability, and a strong work ethic, constantly exceeding expectations in fast-paced environments. Committed to delivering excellence and driven to contribute to organizational growth. Eager to leverage my skills in a challenging role that offers opportunities for professional development and measurable impact.

Overview

11
11
years of professional experience

Work History

Sales Associate

Tractor Supply Company
12.2024 - Current
  • Used company techniques to engage with customers to build rapport and loyalty as well as to help customers locate products and provide positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Used in-store system to locate inventory and place special orders for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Substitute Teacher, K-12

Lubbock-Cooper ISD
12.2023 - Current
  • Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Collaborated with other educators to plan and review instruction.
  • Supervised lunchroom and recess activities.

Preschool Teacher

Belle's and Beau's Childcare Center
07.2021 - 12.2024
  • Assisted and supervised around 18 children through entire school day.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Developed and implemented behavior management plans.
  • Guided students to develop social, emotional and physical skills.

Parts and Service Cashier

Frontier Dodge
04.2022 - 07.2022
  • Handled customer complaints promptly with genuine concern and according to company guidelines to maintain organizational safety, welfare and integrity.
  • Recorded amounts received and prepared cash reports of daily transactions to verify against cash-on-hand.
  • Liaised between service manager and service team by greeting customers and answering calls to promote smooth transition of service functions.
  • Inspected service repair orders and parts invoices to encourage proper completion and accuracy.
  • Maintained knowledge and understanding of extended service policies to accurately process extended warranty payments for repair orders.

Front Desk Receptionist

Frontier Dodge
02.2022 - 05.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing their requests.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Front Desk Receptionist

TruFit Gym
03.2021 - 02.2022
  • Monitored check-ins to identify delinquent accounts and collect payments.
  • Recorded equipment, facility and janitorial issues to facilitate maintenance.
  • Checked members into gym with company software.
  • Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Resolved customer problems and complaints.

Grocery Bagger

Fort Bliss Commissary
01.2015 - 05.2017
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Collected carts from parking lot and designated return locations.
  • Communicated with cashiers and customers to learn about bagging needs.

Education

Bachelor of Arts - Psychology

Texas Tech University
Lubbock, TX
12-2023

Skills

  • CPR Certified
  • First-Aide Experience
  • Forklift Certified
  • Propane Certified
  • Experienced with POS Systems
  • Experienced with Problem-solving Criteria
  • Great Customer Service and Relations
  • Experienced with Childcare and Classroom Management

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Sales Associate

Tractor Supply Company
12.2024 - Current

Substitute Teacher, K-12

Lubbock-Cooper ISD
12.2023 - Current

Parts and Service Cashier

Frontier Dodge
04.2022 - 07.2022

Front Desk Receptionist

Frontier Dodge
02.2022 - 05.2022

Preschool Teacher

Belle's and Beau's Childcare Center
07.2021 - 12.2024

Front Desk Receptionist

TruFit Gym
03.2021 - 02.2022

Grocery Bagger

Fort Bliss Commissary
01.2015 - 05.2017

Bachelor of Arts - Psychology

Texas Tech University

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