Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kami Rodgers

Mogadore,OH

Summary

Experienced Office Management and Administration Professional who strives to optimize productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

21
21
years of professional experience

Work History

Office Manager

Cleveland Clinic Akron General
11.2012 - Current

Oversee and manage office with 31 physicians, 22 staff members, and 9,000+ patients. Responsibilities include opening office hours by building schedules in Epic, tracking resident office and virtual visits, processing payroll, processing work orders, handling billing issues that arise in the office, handling patient complaints or issue in a professional demeanor.

Order Processor/Receptionist

Cleveland Clinic Akron General
02.2010 - 11.2012

Attended to patients over the phone and in the office to be scheduled, seen, and treated. Responsibilities included scheduling appointments and procedures, coordinating with other offices and programs, and working directly with nursing staff and supervisor

Admitting & Registration

Cleveland Clinic Akron General
11.2004 - 02.2010

Registered patients as they began treatment at the hospital in the Emergency Department. Responsibilities included initiating the registration process, inputting correct data for insurance and billing purposes, assigning patient beds, and pre registering patients for procedures.

Owner/Operator

Studio 100 Hair Design
02.2010 - 10.2012

Responsible for day to day operation for a full service hair and nail salon which employed 12
employees. Responsibilities included managing orders, purchasing supplies, processing payroll,
maintaining budget, etc.

Education

Business Administration -

University of Akron
Akron, OH
01-1987

High School Diploma -

Field High School
01-1985

Emerge Stronger Peer Support Program
01-2021

Lean Six Sigma Yellow Belt
01-2019

S.T.A.M.P. Strengthening Teams Advance Practice Management
01-2017

Ohio Notary Public
01-2004

Real Estate -

Hondros College
01-2003

Nail License -

Akron Beauty School
01-1994

Skills

  • Critical thinking and problem solving
  • Strong communication
  • Employee training
  • Payroll processing
  • Conflict management
  • Team bonding
  • Organizational skills
  • Payroll and budgeting
  • Workflow optimization
  • Multitasking
  • Positive Attitude
  • Microsoft Office

Timeline

Office Manager

Cleveland Clinic Akron General
11.2012 - Current

Order Processor/Receptionist

Cleveland Clinic Akron General
02.2010 - 11.2012

Owner/Operator

Studio 100 Hair Design
02.2010 - 10.2012

Admitting & Registration

Cleveland Clinic Akron General
11.2004 - 02.2010

Business Administration -

University of Akron

High School Diploma -

Field High School

Emerge Stronger Peer Support Program

Lean Six Sigma Yellow Belt

S.T.A.M.P. Strengthening Teams Advance Practice Management

Ohio Notary Public

Real Estate -

Hondros College

Nail License -

Akron Beauty School