KAMIA RUNNELS
TX
Summary
Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for leadership, adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
SPECIAL EDUCATION TEACHERS ASSISTANT (TA)
RESPONSIVE ED
10.2020 - Current
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance for student success
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
DONOR CENTER SUPERVISOR
CARTER BLOODCARE
03.2004 - 09.2020
- Coordinated with other department supervisors to achieve smooth workflow across all areas of the center.
- Implemented quality control measures to ensure the highest level of service for clients.
- Ensured compliance with regulations and standard operating procedure throughout the donation process
- Improved employee morale and engagement by developing team-building activities and encouraging open communication among staff members.
- Fostered a positive work environment through effective leadership skills and clear communication with employees.
- Mentored junior staff members, providing guidance on best practices for efficient task completion and excellent customer service.
- Developed strong relationships with vendors, ensuring timely delivery of materials necessary for daily operations.
- Increased customer satisfaction by addressing concerns promptly, resolving issues efficiently, and maintaining a professional demeanor at all times.
- Managed daily operations in a fast-paced environment while ensuring adherence to safety regulations and company policies.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Texas Woman’s University
Denton, TXSkills
- Customer Service
- Excellent Communication
- Time Management
- Critical Thinking
- Organizational Skills
- Teamwork and Collaboration
- Behavior Management
- Friendly, Positive Attitude
- Attention to Detail
- Computer Skills
- Problem-Solving
- Decision Making
Certification
Carter Blood
- First Aid Certification
- 100% Score -FDA audits with no discrepancies throughout the duration of my time as supervisor
Responsive Education
- 100% Student Achievement Goals Met
- Employee of the Month
September 2023 and May 2024
Timeline
SPECIAL EDUCATION TEACHERS ASSISTANT (TA)
RESPONSIVE ED
10.2020 - Current
DONOR CENTER SUPERVISOR
CARTER BLOODCARE
03.2004 - 09.2020
Carter Blood
- First Aid Certification
- 100% Score -FDA audits with no discrepancies throughout the duration of my time as supervisor
Responsive Education
- 100% Student Achievement Goals Met
- Employee of the Month
September 2023 and May 2024
Texas Woman’s University
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