Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kamiah Johnson

Dallas

Summary

Ambitious leader with formal education and experience in criminal justice, seeking to launch a career in law enforcement with an organization that values hard work, talent, and dedication. Skilled at effectively working with individuals of diverse personalities. Proven track record of building strong collaborative relationships and consistently delivering impressive results.

Overview

2
2
years of professional experience

Work History

Interim Assistant Director

Youth Advocate Program
07.2023 - Current
  • Lead teams up to 8 to 10 personnel, supervising weekly performance and facilitate monthly staff meetings.
  • Ensure that all participants receive the appropriate number of hours, contacts, services, specified monies, and activities as required by contract with the referring authority.
  • Provided monthly status updates with Dallas County, and set aggressive targets for employees to drive successful client discharges.
  • Assisted staff in creative problem solving, case plans and case reviews, including securing needed professional resources for participants and their families. Develop plans for discharge which include community linkages that will support the participant and family after termination of service.
  • Monitor service delivery by staff and ensure that all required timelines and due dates are met. This includes submission of all administrative, fiscal, and billing documents and all reports and documents that are required to be submitted by referring authorizes.
  • Build and strengthen relationships with Dallas County and probation officers in order to maintain services.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Administrative Manager

Youth Advocate Program
09.2022 - 07.2023
  • Receive referring authority referral and prepare intake paperwork for assistant director or program coordinator.
  • Review and submit payroll paperwork and contact staff as needed to make corrections.
  • Reviewed workflow processes regularly using key performance metrics to identify areas of improvement, implementing necessary changes to achieve optimal results.
  • Assist with hiring of new employee by arranging interviews, processing new employees through onboarding system, completing background checks and reference checks, coordinating training for the new hires.
  • Establish rapport with youth and families and help de-escalate concerns and needs to maintain high client satisfaction.
  • Manage office inventory activities by ordering and receive shipment.
  • Generate and update reports for company database.
  • Manage and filed employee and client files.

Security

Allied Universal
05.2022 - 09.2022
  • Greeted guests professionally and courteously to provide a welcoming atmosphere while making safety top priority
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment
  • Checked identification of individuals entering and exiting facility to eliminate unauthorized visitors.

Education

Bachelor of Science - Criminal Justice

Prairie View A & M University
Prairie View, TX
05.2022

Skills

  • Microsoft Word, Excel and Powerpoint
  • Well-developed skills in prioritizing, case management, organization, decision-making and crisis prevention intervention
  • Staff Development
  • Crisis Management
  • Recruitment and hiring
  • Interpersonal Relations and Team Leadership
  • Training and Development

Timeline

Interim Assistant Director

Youth Advocate Program
07.2023 - Current

Administrative Manager

Youth Advocate Program
09.2022 - 07.2023

Security

Allied Universal
05.2022 - 09.2022

Bachelor of Science - Criminal Justice

Prairie View A & M University

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Kamiah Johnson