Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Kamie Rauf, MHA, SHRM-CP

Knightdale,NC

Summary

Employee-focused HR Professional with 10+ years of experience driving multi-level HR decisions and implementing sweeping policies. Highly collaborative leader with balanced coordination of desired human resources deliverables and stakeholder needs. Effective gauge of individual and departmental progress with consistency in reporting cadence and subsequent accountability system implementation. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Human Resources Project Manager

Oakpoint
09.2022 - Current
  • Developed process and procedure outlining HR integration tasks, timelines and project expectations for 13+ DSO acquisitions across multiple states
  • Created process improvement for internal communication by creating an internal status change system to streamline employee change requests for 1,000+ employees
  • Performed regular employee audits to ensure ACA compliance for annual salary, default hours, etc
  • To ensure continued healthcare benefit eligibility
  • Processed payroll for 1,000+ employees on a weekly, biweekly & monthly basis across 13 FEINs
  • Assisted in the management of open enrollment company wide, in addition to managing current benefits for all current employees
  • Managed & processed 100+ FMLA & short term disability requests for eligible full time employees.
  • Collaborated with business leaders to align HR strategy with overall organizational goals and objectives.
  • Managed cross-functional teams to address complex HR challenges and drive positive change within the organization.
  • Reduced process gaps while supervising employees to achieve optimal productivity.

Human Resources Manager

Three Oaks Behavioral Health & Wellness
07.2019 - 09.2022
  • Spearheaded growth of the organization from 18 employees and 2 locations to 100+ employees and 10 locations
  • Launched 100% employer paid medical benefits for all full time employees
  • After 3 years, implemented improved benefit options while crediting employee deductibles and out of pocket maximums to new plan
  • Negotiated and achieved 5-10% rate increases in fee schedule with contracted insurance carriers including: BCBS, Aetna, & Cigna
  • Streamlined payroll process for 100+ clinical practitioners on separate percentage payroll splits
  • Implemented and managed extensive payroll system to allow for a seamless processing
  • This includes all HIPAA training, payroll implementation, education on benefit options, managing professional licensure and credentialing for all new hires
  • Mentored closely with CEO to ensure operations and human resources of the organization grew in an upward trajectory
  • Chaired weekly senior leadership committee meetings to ensure improve rapport between leadership and clinicians
  • Ensured compliance with all labor laws, HIPAA & regularly policies both at the state and federal level.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Reduced process gaps while supervising employees to achieve optimal productivity.

Practice Manager

Raleigh Eye Center
05.2018 - 06.2019
  • Direct manager for all Surgical Coordinators, Patient Service Representatives, and Appointment Coordinators for 4 clinic locations
  • Responsible for all major operational aspects of the Raleigh Eye Center clinic including, but not limited to: clinic flow, 13 physician schedules, 25 employee schedules, patient correspondence, IT issues, & maintenance issues
  • Responsible for coordinating call schedule for all Raleigh Eye Center physicians
  • Manage payroll, benefits, and PTO requests for 25 direct reports
  • Coordinate all internal and external marketing material for the Raleigh Eye Center
  • Co-Manager of all HR requirements for 78 employees
  • Performed all clinical and administrative supply ordering for a 58 person clinical staff
  • Monitored all clinical equipment on a weekly basis to ensure OSHA standards.
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
  • Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
  • Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.

Administrative Resident (1-Year Program)

Charlotte Eye Ear Nose & Throat Associates, P.A.
05.2017 - 05.2018
  • Contributory member of CEENTA leadership team
  • Completed rotations through Corporate Administration, Operations, HR/Compliance, Marketing, Finance, and Information Systems
  • Responsible for core projects that support ongoing department objectives
  • Responsible for management of CEENTA's internal provider portal, CEENTASearch utilized daily by all 750+ employees
  • Distributed and analyzed 2017 Employee Satisfaction Survey to 750+ employees. Results of this survey led to overall policy improvement & increased employee morale
  • Performed internal audit on 200+ employee salaries to ensure paid salaries met market value for 2018 analysis led to salary adjustments for several employees who fell into an underpaid range
  • Responsible for calculating financial proformas to evaluate new physician hire effects on established physicians
  • Interim Benefits Specialist Responsible for managing 750+ employees benefits in addition to reconciling all benefit accounts.
  • Ensured timely completion of projects through diligent monitoring of progress, deadlines, and resources allocation.

Education

Master of Health Administration -

Medical University of South Carolina
Charleston, SC
05.2017

Bachelor of Arts - Public Health -

University of South Carolina
Columbia, SC
05.2014

Skills

  • Project Management
  • Performance Management
  • Compensation/Benefits Administration
  • Recruitment & Talent Acquisition
  • Training & Development
  • HR Policies & Compliance
  • Employee Law
  • Employee Engagement & Retention
  • HR policies and procedures
  • Onboarding and Orientation
  • Human Resources Operations
  • Microsoft Office proficiency
  • Microsoft Office and Docusign
  • Job Analysis
  • Unemployment Claims
  • Human Resource Information System HRIS
  • Employment Record Verification
  • Payroll Management
  • Performance Management Systems
  • Conflict Resolution
  • Policy Improvement Recommendations

Certification

SHRM-CP- Society for Human Resources Management

Timeline

Human Resources Project Manager

Oakpoint
09.2022 - Current

Human Resources Manager

Three Oaks Behavioral Health & Wellness
07.2019 - 09.2022

Practice Manager

Raleigh Eye Center
05.2018 - 06.2019

Administrative Resident (1-Year Program)

Charlotte Eye Ear Nose & Throat Associates, P.A.
05.2017 - 05.2018

Master of Health Administration -

Medical University of South Carolina

Bachelor of Arts - Public Health -

University of South Carolina

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Kamie Rauf, MHA, SHRM-CP