Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Kami F. Williams

Kami F. Williams

Guntersville,AL

Summary

Experienced in interacting with customers to provide information in response to inquiries about products and services with a strong ability to handle and resolve customer issues. Well-organized with excellent time management skills. Works well in a team environment or independently and with all levels within an organization. Great communication ability with excellent listening skills. Authorized to work in the US for any employer.

Overview

25
25
years of professional experience

Work History

Administrative Sales Assistant

Ameritek/Dex Imaging
06.2024 - 05.2025
  • Worked with the Area Sales Manager to provide administrative support.
  • Generated proposals, contracts, sales orders, maintenance agreements, etc.
  • Interacted with current and potential clients in person, by email and by phone.
  • Delivered toner products and other office supplies to clients in urgent need.

Legal Assistant/Receptionist

Hanks, Ballard & Barth, LLC
03.2021 - 05.2024
  • Scheduled consultations with individuals hoping to obtain legal services within the following areas: Family Law, Criminal Law, Corporate Representation, Estate Planning, Personal Injury and Civil Issues.
  • Developed relationships with prospective clients, new clients, and existing clients to help alleviate some of the uncomfortableness associated with sharing such private events in one's life. Speaking with people openly and honestly has allowed me to connect with them in a way that ensures they feel safe, heard, and respected.
  • Daily activities included, but were not limited to, answering phones, coordinating schedules for four attorneys using MyCase, filing, taking bank deposits for multiple accounts, dropping off and picking up mail and packages at the Post Office, UPS and FedEx, as well as picking up confidential files from various police departments. I also filed in documents to the correct department at the appropriate courthouse.
  • Prepared legal documents and filed them into PeachCourt, Odessey and EZ-File when available. Also prepared packages and mailed them to their appropriate clerk of court, police department, sheriff's office, etc. when electronic filing was not available.
  • Interacted with all level of personnel at various police departments, courthouses and other attorneys offices.

Substitute Teacher

Social Circle City Schools
03.2020 - 03.2021
  • I was the full time building sub for Social Circle Elementary. I showed up every morning and was placed where I was needed for the day.
  • I have worked as a substitute teacher for 3rd-5th grade, as well as taught for the exploratory group, including STEM, Art & Typing.
  • I also worked in the front office, which entailed work for the principal, secretary, registrar, and bookkeeper.

CSR - RMA Department

Summer Classics Corporate Office
06.2019 - 02.2020
  • I reviewed warranty claims that were submitted from various design firms, wholesalers, and warehouses for Summer Classics products.
  • My job was to gather as much information as necessary to make the decision to honor the claim or refuse it, based on Summer Classics terms and conditions, as well as considering the circumstances on a case by case basis.
  • I communicated with customers by email and also by phone. I also worked with all departments within the company, such as OS&D, Shipping, and QA to gather information and provide the best solution for the customer as well as the company.
  • My job consisted of working on multiple screens and with several different programs at once, including Syspro, ADP, and Sharepoint.

Education

Elementary Education Major -

Coastal Carolina University
Conway, SC
05.2000

High School Diploma -

Woodruff High School
Woodruff, SC
06.1998

Skills

  • Customer/Client relations
  • Verbal and written communication
  • Organization skills
  • Information protection
  • Records management
  • Call management
  • Administrative support
  • Multitasking and time management

Certification

  • Certified Notary Public February 2021 to February 2025
  • CPR, AED, & Basic First Aid Certification November 2019 to November 2021

Timeline

Administrative Sales Assistant

Ameritek/Dex Imaging
06.2024 - 05.2025

Legal Assistant/Receptionist

Hanks, Ballard & Barth, LLC
03.2021 - 05.2024

Substitute Teacher

Social Circle City Schools
03.2020 - 03.2021

CSR - RMA Department

Summer Classics Corporate Office
06.2019 - 02.2020

Elementary Education Major -

Coastal Carolina University

High School Diploma -

Woodruff High School

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